• Lead a team implementation consultants based in UK and Malaysia, specialising in Student Records Solutions at TechnologyOne UK.• Managed the recruitment and onboarding process for new team members to ensure seamless integration and productivity.• Successfully involved in the closing of 4 strategic Student Records deals, contributing to the company's growth and revenue.• Developed expertise in product and sector knowledge and solution delivery, enhancing customer satisfaction and retention.• Leader of cross-company working group to drive solution development.• Collaborated with teams to ensure successful project completion and customer satisfaction.• Provided product and delivery methodology training to new consultants.• Designed and organised departmental days to foster team collaboration and innovation.