The Automotive authority for handling your telephones; sales, service and Internet!

A division of Ingram Interactive. Capitalizing on my many successful years building and managing cutting edge, high performance business development centers. Helping your dealership maximize every sales and service opportunity.

We are a group of certified practitioners that specialize in neuroscience and the mastery of the brain. We help you to remove the roadblocks and unleash your true potential

Reporting Business and Sales Strategies and discussing the state of business in the Los Angeles Area.

Club Knext is the group that connects people in all areas of life. Born from the idea that we are more than 1-dimensional. Creating a space for people to connect both on "social media" and then safely transitioning to a local "social meeting".If you have something to sell, or something to say - we have a community for that!In a world that is constricting itself into online or offline, we wanted to bridge the two worlds and allow people to engage to help foster friendships, strengthen business relations, facilitate community outreach efforts, and complete the human experience for all involved. We want people to Knext to their physical and online community in a deep and meaningful way. Free from the isolation of modern-day life, and free from the divisive bantering of today’s social media.

Hired to turn around a struggling dealership, that was recently acquired. Delivered a 51% increase over previous years sales. Grew service business by 18% over 6 month period. Ranked #1 in customer satisfaction for sales in all of Orange County and San Diego districts. Ranked #1 in customer satisfaction for service in all of Orange County district.

Hired to build and launch a 4 store BDC, then asked to run the Irvine Nissan location to reduce departmental losses in an effort to position the company better for purchase. Increased internet close from 1% to 7% across all 4 rooftops.

Responsible for new and used vehicle sales at the #1 Chrysler Dodge Jeep and Ram dealership in California!

Joe Ingram is responsible for all sales training efforts, and the successful implementation of our products and services. The telephone is the most used and under performing area of today's dealerships. We can remedy that for you. Blueprint is the industry leader in Business Development Strategies, working with some of the most successful dealerships in America including legendary dealers Longo Toyota, the # 1 dealer in the world and Norm Reeves Honda Superstore, the # 1 Honda dealer In the world. Allow me to explain how our complimentary telephone audit can provide you with a never before exposed insight to your telephone processes and associate's telephone performance, and unleash the full potential of your advertising dollar. Accountability and Strategy provide Profitability.

I help individuals, groups, and corporations to define their goals, and then develop an internal process for completing them systematically and within the desired time frame. I offer books, e-books, online courses, and live events to help you learn the way you want to learn.

A member of a 5 person governing entity for a 3 store automotive group. Responsible for: Online advertising, Social Media, Document control, company wide policy creation and adherance, reporting metrics, cash flow management, and inventory control. Further breakdown: I was responsible for ensuring all vehicles were configured, ordered, and tracked through the sale to ensure that cash flow was maximized. Ecommerce tracking, expedinture control, Ensuring Co-op regulations were followed to ensure prompt and accurate payment. Created, modified, correlated and archived company policies and regulations. Enforced company policies across all rooftops. Facilitated On line reputation management processes.

Director of the Performance Team and the Lead Generation Team - Increasing the footprint that DealerSocket has on the automotive industry - Assisting dealerships in maximizing every sales or service opportunity

In charge of streamlining company processes and instructing all employees within the sales department on adherance and completion of required duties. Train and motivate sales staff to ensure maximum utilization of talent. Increase revenue through proper partnerships and capitalization of the traditional sales channels.

Improved sales performance of lower performing individuals by 154%, resulting in an overall departmental improvement of 100% over previous year Achieved record sales 5 of 9 months based on comparing to previous year. Increased sales department size by 20%, and new hires out produced their guaranty within first 60 days of go live. The team increased the monthly recurring revenue by 50% in 6 months. Identified and selected to be an international trainer of the Joe Verde methodology, primary focus-Russia. Assisted in the successful opening of the new Dallas training center

General Manager, Director of Sales, Director of Human Resources, Compliance Officer, Operations Manager, Internet Business Development Manager, Finance & Sales TrainerOpened new pre-owned super store facility in the San Bernardino Auto Center. Responsible for hiring, training, creating and implementing procedures for store operation. Achieved fiscal projections 3 full months ahead of plan, increased product line to include special finance and regular retail. Took over special finance department and received published accolades from financial institution for volume and business practices. Ensure all departments and dealerships within the group are operating ethically, and in accordance to DMV, BBB, and all federal guidelines. Hire, train and manage sales associates, assistant sales managers, fleet managers, assistant service managers, service porters, and customer-care representatives to ensure adherence to company policies, proper utilization of sales techniques, and to maintain customer satisfaction. Created and implemented performance tracking policies and procedures to capture individual and team performance. Defined business strategy and implementation for growth, for the Internet, Lease Retention, and Service departments. Developed an Internet business plan and direct-marketing program to ensure revenue increase. Identified and developed advertisers and market penetration to ensure maximum profitability of advertising expenses. Created department unique operating instructions along with standard operating procedures for entire dealership. Mentored and developed staff.

Create and instruct specialized training programs. Sales Trainer and Recruiter - responsible for hiring, training and certification of all sales associates for the dealership. Responsible for the creation and implementation of the Customer Care Center into dealership sales and service teams. Increased store sales through training, advertising, customer care center implementation, and process improvements to increase district ranking. Increased customer satisfaction scores, documented and modified internal processes to achieve the FIVE STAR ranking with Chrysler/Jeep. Branched off, and successfully incorporated a special finance, pre-owned only facility with 7 key personnel producing 60+ vehicle sales per month into the current organization. Launched the company’s Internet presence and created additional sales through effective e-marketing practices.

General Sales Manager – for the 3rdlargest Toyota dealership in the nation: Toyota of Cerritos – Increased unit sales from 750/month to 1000/month within 12 months, increased customer satisfaction from red to green within 12 months, reduced days supply of inventory, and maintained 10 days contracts in transit. Awarded authorization to build first 4-story parking structure from city.

for a large aerospace manufacturer: TRW – Reduced product cost by 47% and product cycle time by 50%. I improved the product line’s on-time delivery accuracy from 52% to 89.7%. I also, developed TRW aerospace's first high volume "custom-product" assembly line, utilizing SPC, DFT, and JIT philosophies and techniques (coined 'Manufacturing 2001')