• Senior consulting member. • Offering and performing services to include workstation support, enterprise network technology, enhanced web development and cloud infrastructure technology. • Hyper focused on customer solutions and satisfaction.

• Planned, directed, and coordinated agency operations and supportive services. • Relentlessly maintained operations that met environmental, health, and security standards compliant with SCDHHS, DHEC, CLTC and other government regulatory guidelines.• Transitioned agency into compliant EHR procedures and practices.• Insured HIPAA compliance for agency network, workstations, cloud storage and remote access.• Initialized/managed agency usage of the PHOENIX and AUTHENTICARE mobile applications.• Provided level 1 - 3 support to agency personnel on a daily basis. • Accurately managed assets and intellectual property utilizing ITAM best practices.• Managed, motivated and instructed a very diverse workforce of care givers to maintain high morale and quality of service. • Always the agency “go to guy” for internal and external technology issues.

• Performed as Regional Local Area Network (LAN) Manager for all Department of Social Services (SCDSS) automated applications.• Assisted with design, implementation, deployment and management of numerous successful complete state wide computer and network rollouts.• Provided network customer support for seven (7) SCDSS County Directors and their staff.• Provided level 2 support for approximately five hundred (500) SCDSS regional users.• Co-managed and maintained active servers throughout the southeast region of the state. • Verified cable pulls, CAT5 terminations, router and switch operations.• Assisted with the completion of the first telecommute programs, allowing personnel to work remotely as effectively as on site. • Conducted pre-site inspections, technical evaluations and post-installation studies for eastern SCDSS regions.

• Completed a rewarding USAF career culminating with an Honorable Retirement.• Led the way for implementing the automation of the Munitions Supply System; streamlining and ensuring quality armaments are ready and usable in critical missions throughout Gulf War Campaign and similar operations.• Gained valuable middle-level management experience. Participated in the complete revitalization and overhaul of the U.S. Air Force Munitions Accountability System which later became the military standard across all branches of service for munitions deployment and accountability.• Non-Commissioned Officer in Charge, Air Force Munitions Training Center for conventional Munitions, Lowry AFB CO. • Recipient of USAF National Defense Service Medal.