Jose Pacheco work email
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At Dell Technologies, we believe that, with our customers, we create opportunities, solve problems, and change the world. My job is to help in making that commitment real for our customers. I lead teams built on Collaboration, Data, Curiosity, Trust, Pragmatism and Inclusiveness.I joined Dell in 2003 and have worked in technology-centered companies for over twenty years. In our fast pace world, change is inevitable, but creating value is always the goal to strive for by listening, understanding, and then building the right path to get there.I am a certified Project Manager (PMP®) and I.T. Service Management (ITIL). I earned a B.A. in Psychology from The University of Texas at Austin and an MBA from Texas State University.
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Director, Global Customer AdvocacyDell Technologies Oct 2023 - PresentRound Rock, Texas, UsLead a team that combines feedback from customers and sales with hard data to make changes. Our goal is simple: make customers happier and more loyal. We listen, analyze, and act on what we learn. When our customers win, we win. -
Marketing Technology (Martech) Business ArchitectureDell Technologies Oct 2021 - Oct 2023Round Rock, Texas, UsIn my role, I translate global strategy and priorities into actionable MarTech initiatives that improve our marketing performance and quickly respond to changing business challenges.
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Director, Global B2B Marketing CampaignsDell Technologies Mar 2020 - Oct 2021Round Rock, Texas, UsConnect Dell Technologies with new and existing customers through marketing campaigns aligned to their unique journeys and bringing the Dell Technologies portfolio of products to life for organizations worldwide who are relentlessly moving forward in today’s digital world.
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Director, North America Commercial Customer AdvocacyDell Technologies Feb 2017 - Mar 2020Round Rock, Texas, UsIn my role I am responsible for advocating for our customers throughout their customer journey. This means working closely with sales, support and operations to strengthen customer centricity in everything we do. When our customers win, we win.
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Director, Channel MarketingDell Technologies Oct 2015 - Feb 2017Round Rock, Texas, UsMarketing Director responsible for connecting Dell EMC’s North American channel partners with our end-to-end portfolio of IT solutions (~$6B+ annually). By coordinating clear communications, easily accessible tools, relevant industry events and attractive incentive programs our team helps Dell EMC resellers be more successful and help organizations do more with technology to meet their objectives.
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Senior Brand Manager, Data CenterDell Technologies Feb 2014 - Oct 2015Round Rock, Texas, UsMarketing leader, responsible for activating campaigns which bring Dell’s server, storage, networking and cloud solutions to life for midmarket and education customers (~$2.5B annually). In this role, I work closely with sales and regional marketing teams to develop the right strategy to serve our customers best.
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Product Marketing Senior ConsultantDell Technologies Aug 2011 - Jan 2014Round Rock, Texas, UsI am responsible for bringing Dell’s End User Computing portfolio together with relevant services for the markets where the technology will be sold. This includes experience in enterprise mobility, security and desktop virtualization.
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Senior Solutions ArchitectDell Technologies Jan 2010 - Aug 2011Round Rock, Texas, UsResponsible for designing IT outsourcing solutions. Supporting our customers’ strategic objectives with highly efficient managed services. In this role I was responsible for financial and operational design as well as the internal and external presentation of the solution.
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Data Center Solutions - ServicesDell Technologies Jul 2008 - Jan 2010Round Rock, Texas, UsLead a team of project managers responsible for deploying Cloud Computing hardware and services solutions to some of Dell’s largest customers.
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Deployment Project ManagerDell Technologies Oct 2006 - Jul 2008Round Rock, Texas, UsManaged IT hadware installations for Dell customers. This included working with multiple stakeholders to meet the project success criteria and result in customer satisfaction.
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Factory Integration Project ManagerDell Technologies Jun 2005 - Oct 2006Round Rock, Texas, UsManaged the coordination of internal and external resources to integrate our customers’ unique system requirements into Dell’s factory process.
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Corporate Business Group - Acquisition SalesDell Technologies Aug 2003 - Jun 2005Round Rock, Texas, UsResponsible for the pursuit and acquisition of new corporate customers for Dell. In this role, I generated over $50 million in net new, annual run rate revenue for Dell hardware and services. I earned segment MVP and Dell Circle of Excellence recognition for sales performance.
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Sales RepresentativeHoovers Inc. 2000 - 2001Jacksonville, Fl, UsResponsible for both inbound and outbound sales activities for Hoover’s Online subscription based online business intelligence. Also, worked with sales leadership, marketing and finance to develop “Small Business Solutions”, a product which better addressed the needs of small organizations, thus improving sales in that market.
Jose Pacheco Skills
Jose Pacheco Education Details
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The University Of Texas At AustinPsychology -
Texas State UniversityBusiness Administration
Frequently Asked Questions about Jose Pacheco
What company does Jose Pacheco work for?
Jose Pacheco works for Dell Technologies
What is Jose Pacheco's role at the current company?
Jose Pacheco's current role is Director, Global Customer Advocacy.
What is Jose Pacheco's email address?
Jose Pacheco's email address is j.****@****ell.com
What is Jose Pacheco's direct phone number?
Jose Pacheco's direct phone number is +151225*****
What schools did Jose Pacheco attend?
Jose Pacheco attended The University Of Texas At Austin, Texas State University.
What are some of Jose Pacheco's interests?
Jose Pacheco has interest in Children, Education.
What skills is Jose Pacheco known for?
Jose Pacheco has skills like Project Management, Team Leadership, Cloud Computing, Strategic Planning, Sales, Solution Architecture, Business Strategy, Services Marketing, Cross Functional Coordination, Management, Strategy, Cross Functional Team Leadership.
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