In my role as Senior Vice President of Growth at Fuel Me LLC, I had the privilege of leading a diverse team of 22 professionals across four key departmental units. My focus on fostering a collaborative and efficient work environment contributed to significant enhancements in team dynamics and operational productivity. I played a pivotal role in securing $18M in Series A funding, which was crucial in driving our expansion into critical energy markets. Under my leadership, we achieved a 100% employee retention rate, a testament to our strong culture of professional development and recognition. Additionally, I successfully tripled our enterprise-level business relationships, significantly increasing the company's market presence and revenue potential. I also led the design and implementation of new organizational processes and Standard Operating Procedures (SOPs), which improved the overall operational fluency of our organization. This strategic approach not only streamlined operations but also set new benchmarks for excellence within our industry.

At Spend.Me, we specialized in the pioneering creation of innovative and unique payment products, particularly within the merchant processing and card issuing sectors.Merchant Processing: We successfully developed a state-of-the-art wearable solution tailored for sporting events, regional gatherings, concerts, and festivals. This was seamlessly combined with a closed-loop payment network, ensuring enhanced location and asset tracking. Moreover, our network incorporated a cash-discount model, allowing merchants to effortlessly recoup any transaction fees.Card Issuing: Collaborating closely with the major processor I2C and five regional banks, we crafted a unique solution catering to commercial fuel purchasers. This solution was built on the Visa/MC commercial rail and was adept at utilizing Level2/3 data, ensuring comprehensive fuel reporting and meeting all tax requirements.

As the Point of Sale (POS) Product Manager at Clark Brands, I take charge of our POS systems' strategic development and management, ensuring they meet industry regulations and operate seamlessly. Working closely with senior leadership, I help shape and execute a forward-thinking POS technology strategy. I manage projects that involve collaborating with POS vendors and payment processors to ensure our hardware and software comply with current and upcoming regulations.I also focus on business development, actively seeking out innovative products and solutions to enhance our offerings. I successfully procured, developed, and deployed a loyalty program specifically designed for independent businesses, driving customer engagement and retention.Key responsibilities included:- Managing point-of-sale releases that ensure hardware and software compliance with regulatory standards.- Developing and executing POS technology strategies with senior leadership.- Overseeing development, testing, and implementation of new payment products and system enhancements.- Staying ahead of technology trends in the petroleum payments environment.- Communicating compliance requirements to jobbers and dealers, ensuring adherence to PCI DSS, EMV, and other standards.

Operational Technology consultancy for Petroleum Wholesalers

Managed development and deployment of a hardware-based vulnerability scanner for retail locations to meet PCI Compliance.Collaborated on point-of-sale upgrade projects for grocery store chains to meet EMV deadlines; advised major oil companies on appropriate marketing and technology strategies; and served as a petroleum subject matter expert to marketers and refiners.

Parent Petroleum is the premier distributor of fuels and oil in the Chicagoland market. Responsible for fuel pricing, carrier operations, supply forecasting, product-sourcing, and all internal and external technology initiatives. Increased efficiencies by reducing wasteful processes and instituting results-driven operational compliance.Implemented PCI best practices and coordinated the remediation necessary to successfully pass a PCI Level 1 audit.

Ensured ten gasoline service stations owner/operators had the proper support in the areas of EPA/UST regulations, branded marketing, financial organization, and general business knowledge. Retained 100% of the customers in the territory which included eight new contracts of which four were major brand changes.Duties performed in addition to those of the Technology Coordinator mentioned below.

Responsible for retail POS/network systems and helped make improvements on internal systems and processes. Managed day-to-day pricing, customer service, supplier issues, tax questions, and various operational support roles. Helped design, develop, and construct gas stations and underground storage tank systems. Built numerous vendor relationships across all channels within petroleum refining and marketing. Developed financial tools for business construction and help customers achieve financing. Created a Financial Dashboard to allow customers to access invoicing, drafts, credit card settlement reports, tax documents, and a break-even calculator for fuel. Performed many other functions outside of what the title may imply.

Sold branded fleet cards to individual businesses on behalf of oil company branded stations.Developed consulting experience by working with the fleet manager to provide the best solution for the business.Created the framework for this position for future generations.Responsible for conducting these duties in addition to my tasks as a Marketing Analyst as referred to below.

Oil companies that Parent Petroleum was a branded wholesaler for at the time: BP, Citgo, Clark, Marathon, ExxonMobil, Phillips, Shell, and Valero.Responsible for the communication and management of the following oil marketing programs: Mystery Shop, Co-Op Advertising, IDOT, Fleet Cards, Branded Credit Cards, POP Display, Loyalty, PCI Compliance, POS Hardware and Software upgrades, financial reporting, and the various advertising campaigns that would arise.