Joe Kreidy Email & Phone Number

Lebanon

• Install and configure computer hardware, software, IP Phones, networks, printers, and scanners.• Setting up accounts and enroll machines for new users following the company standards.• Monitoring Network, Antivirus, Internet, end user machine performance.• IT hardware and software procurement management and IT inventorymanagement.• Setting up Antivirus Endpoint Protection, windows update and maintain highsecurity standards.• Setup and support VPN clients, network connectivity and remote usersupport.• Administration and support of the WIFI, CCTV, conference and VOIP systems.• Monitoring data backup for users and servers.

Jdeideh, Lebanon

As a Service Desk Analyst at Bank of Beirut, I provide technical support and troubleshoot issues for internal staff. I communicate effectively, maintain documentation, and possess strong problem-solving skills.

Kfarhbab, Lebanon

• Create local users, assign user rights and access control permissions.• Issues to determine the cause of hardware malfunctions, such as hard drive,modem, cables.• Having a good memory of how software, networking and operating systemswork.• Excellent listening and questioning skills, combined with the ability tointeract confidentiality with users to establish what the problem is andexplain the solution.• Monitoring and maintaining the computer systems and networks within theorganization in a technical support role.

Lebanon

Bachelor'S Degree, Computer Science

Bt In Information Technology