Joel Almonte Email and Phone Number
Creates Excellence in Work Products Through Collaborative RelationshipsRanked as Best Jobs by U.S. News, I am privileged to serve as a Business Operations Manager, a.k.a., one of the critical ‘go-to people in business’. With experience delivering exceptional services and solutions, I bring hands-on range of expertise from technical services engineering to project management, account management, manufacturing operations, people leadership, and delivering excellence in the ever-varying high stakes of business.Furthermore, delivering pristine work products goes way beyond what I do for a living. Since my early teens, I was exposed to craftsmanship working at the Optical Laboratories family business and complete restoration of several of my father's vintage cars (BMW's to be precise), which in turn cultivated in me several personal and professional passions and the business side of technology. I am passionate about delivering value-add products and solutions that meet customer and consumer functional needs. I do this through working partnerships with sales, production, and technical service teams. Moreover, I am adept at creating a sense of pride and ownership in quality work products through team motivation and training. Given the importance of healthy business ecosystems, I cultivate mutually beneficial, reasonable, solutions-focused, and healthy partnerships with third-party vendors and cross-functional partners. On the talent and leadership front, my StrengthsFinder Theme combination is primarily a Relationship Builder, Strategic Thinker, and Action Oriented Professional. Specifically, this means that I:(1) Am intrigued with unique qualities of people and gifted in figuring how people work productively (Individualization) (2) Search for reasons and causes and have a knack for thinking about factors that might affect a situation (Analytical)(3) Enjoy close relationships with others and find deep satisfaction in working hard with others to achieve goals (Relator)(4) Am fascinated by ideas and able to find connections between seemingly disparate phenomena (Ideation) (5) Take psychological ownership of what I say I will do and I am committed, honest, and loyal (Responsibility)All that said, I am empathetic, play well with others, naturally trouble shoot, hands-in, and adept at gaining people’s trust! All qualities that make me uniquely qualified for that ‘go-to person’ business operations manager role.Happy to connect to see how I can be of service in ‘delivering excellence” in work products!
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Operations ManagerHipoptical Sep 2020 - PresentBrought operational and technical expertise to an entrepreneurial venture enabling local production in the US and in-sourcing production by standing up a $4 million lab. Leads a team of 10, responsible for a $1.6 million annual budget and over 55 thousand annual orders served though online B2C orders.•Started the automated laboratory from zero, delivering the production operations in 4 months by leveraging breadth and depth of experience in manufacturing operations and optical technologies.•Negotiated with long-term vendors to secure 15% or more discounts on consumables.•Ensured efficient and effective operations by leveraging know how in entrepreneurship, business operations, eCommerce Ops, supply chain and Logistics, and customer operations/account management.•Developed and implemented systematic and effective processes to investigate and resolve performance issues. -
Field Service And Process EngineerOptotech Jan 2018 - Sep 2020Wettenberg, Hessen, DeWorked directly with the President and Department Managers, wearing multiple hats from field to process development. Built trust-based relationships with internal and external stakeholders.•Headed the coating department delivering $16M in sales and service and serving 27 B2B customers while navigating the impact of the COVID-19 Pandemic.•Served a high-profile healthcare Optical Laboratory client, traveling on-site for multiple months to ensure optimal operations of the manufacturing equipment. -
Project ManagerSatisloh Apr 2014 - Mar 2017Baar, ChServed as project manager and liaison between the Company and customers.•Delivered $32 million in new equipment sales and service while serving 40 customers, managing cross-cultural dispersed teams, and expanding knowledge and business relationships with customers across the Americas.•Coordinated a team of six field service engineers in scheduling, reporting, and billing while successfully delivering over 60 projects throughout Latin America.•Leverages KPI to track efficient operations while creating custom yearly machine maintenance programs that met each different customer needs. -
Program ManagerBühler Group Jan 2011 - Mar 2014Uzwil, St. Gallen, ChServed as business partner to Thin Film Division President. Created specifications and sketches, managed sales lifecycles from quotes, timeline estimate, to closing of deals. Created projects, controlled budgets, vendor relations, and logistics to ensure customer needs were met on time. Managed 8 service team members for a year.•Managed $60 million in projects initiation through closure, including logistics, scope of work, and regulations of all sorts of complexity.•Closed the highest number of projects and revenues in a month (7M).•Handled refurbishment program, logistics, scheduling, bill of materials, and hours billed with no cost runoffs.•Cut projects cost in an average of 2% by reviewing preexisting bill of materials. -
Field Service EngineerBühler Group May 2009 - Jan 2011Uzwil, St. Gallen, ChManaged the complexity of multiple industries and equipment while restoring and installing thin film equipment.•Served as 1 of 2 bilingual US Field Service Engineer team member, servicing the Americas and adding 14 customers and 45+ services. •Delivered $10 million in new machine installation, spare parts, billable services, and preventive maintenance. -
Field TechnicianBriot, Usa Aug 2007 - May 2009Bensenville, Il, UsProvided face-to-face customer problem solving on machines targeted to eye doctor practitioners. Travelled all over Texas fixing and installing machines. Served 80 accounts, servicing and installing over 50 new equipment. •Awarded for selling the most preventive maintenance services (around 100K in revenue during CY2008), increasing territory service revenue.
Joel Almonte Education Details
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Pontificia Universidad Católica Madre Y MaestraMarketing
Frequently Asked Questions about Joel Almonte
What company does Joel Almonte work for?
Joel Almonte works for Hipoptical
What is Joel Almonte's role at the current company?
Joel Almonte's current role is Tech-Savvy Business Operations Manager, Collaborative Problem Solver, and Enabler.
What schools did Joel Almonte attend?
Joel Almonte attended Pontificia Universidad Católica Madre Y Maestra.
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