• Test banking systems and work with product developers to ensure quality meets specification standards• Create and define test scope for user stories in both User Acceptance Testing and Product Acceptance Testing• Innovate and implement updated testers’ standard operating procedures for maximum efficiency of data tracking and testing• Design test cases to cover all potential scenarios to certify reliability of systems and document discovered defects• Oversee quality control of executed test cases and accuracy of data recorded• Oversee the diagnosing of production defects and their resolution

• Collaborate with clients as Producer/Assistant Producer for corporate events• Develop new relationships and network with clients• Maintain and manage business relations with existing clients • Manage client’s expectations of end product/deliverables• Videography, video editing, lighting technician, sound technician

• Research, profile and analyse stocks and market conditions• Pitch stock ideas to department’s market strategist• Prepare and compile monthly presentations for investors• Write articles to recommend company’s selected financial assets

• Coordination and management of NSFs from 5 departments for unit activities/events• Developed and implemented OJT programmes for the unit that benefited over 50 NSFs• Vetted quality of ArcGIS-produced maps for superior officers• Accounted for NSF KPIs and provide reports to superior officers • Best Trainee for Intelligence Course (September 2018 Intake)• 2-time Best Soldier of the Month (October 2019 & March 2020)

• Developed relationships and network with clients• Maintained and managed business relations with existing clients • Managed client’s expectations of end product/deliverables• Mentored and trained new interns• Camera operator, video editing, lighting technician, sound technician

• Escalated unresolved issues to technical level 2 operators• Understand and resolve first level issues at the front desk • Basic troubleshooting of mobile systems • Understand and explain customer service procedures to users• Managed customer expectations and satisfactionReason for leaving: Temp contract ended