Joel Antonsen Email & Phone Number

IDT Education Desktop Support Officer with experience working in local government in the Education industry. As an IT technician for Telford & Wrekin Council, I have 7 years of experience in providing IT support to schools, both primary and secondary, with expertise in Desktop, Network and Server support.My experience includes:Apple technology installs and configuration including MDM, Android and iOS/iPadOS, BitLocker and FileVault, DHCP and DNS, Firewall and traffic filtering, Group Policy and Group Policy troubleshooting, Google Admin, Hyper-V and VMware (vSphere, ESXi), LAN and WAN technologies, Microsoft Active Directory Services, Microsoft Azure, Microsoft Exchange, Microsoft Server and Endpoint operating systems, macOS, MECM and MEM, Office 365 administration and application support, Print management solutions, PowerShell, Troubleshooting hardware and software faults, and asset auditing and management skills.

Listed skills include Networking, Technical Support, Network Administration, Windows Server, and 6 others.