Joel Basiga Email and Phone Number
Joel Basiga work email
- Valid
Joel Basiga personal email
Experienced Service Manager skilled in Quality Control, Operational Excellence, Insurance, Fraud Analysis, and Team Leadership. Reason for leaving current company is Redundancy.
Smart Ease
View- Website:
- smartease.com.au
- Employees:
- 2
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Settlement SpecialistSmart Ease Sep 2020 - PresentCebu, Central Visayas, PhilippinesTasked to ensure timely and accurate processing of settlement transactions in accordance with established procedures and compliance requirements.
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Service ManagerQbe Insurance May 2019 - Sep 2020Cebu, Central Visayas, PhilippinesProvide leadership, direction and coordination of operational activities within the team, including drivingchange and optimize service deliveryReason for leaving QBE: Redundancy -
Operational Excellence Analyst – Business SupportQbe Insurance Nov 2016 - May 2019Cebu, Central Visayas, PhilippinesPerform quality reviews in the business unit supported including risk assessment, independent root causeanalysis and assist with process improvement and drive individual projects
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Customer Support Officer (Business Support)Qbe Insurance May 2015 - Nov 2016Cebu, Central Visayas, PhilippinesAssist underwriters with the administration and underwriting of new business, existing policies and renewals within set underwriting guidelines, authority levels and service standards.
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Customer Support Officer (Direct Call Centre)Qbe Insurance May 2014 - May 2015Cebu, Central Visayas, PhilippinesAssist with various enquiries and give administrative support to client's policies by providing outstandingcustomer experience while adhering to the business unit objectives and service standards.
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Risk Management AnalystAegis Peoplesupport Philippines Inc. Jan 2008 - May 2014Cebu, Central Visayas, PhilippinesWorked as a fraud prevention analyst in one of the top banks in the United States tasked to provide excellent customer experience and resolution throughexpert analysis and investigation of card member’s account and/or concern. Has also been tapped as Training Assistant for the banking account. Assisted several batches of new hires and served as mentor during their transition period -
Customer Service Sales SpecialistAegis Peoplesupport Philippines Inc. Apr 2006 - Jan 2008Cebu, Central Visayas, PhilippinesProvide comprehensive and quality customer care at all times by providing accurate and helpful responses tocustomer queries to attain business target conversion.
Joel Basiga Skills
Joel Basiga Education Details
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Social Studies Teacher Education -
Social Studies
Frequently Asked Questions about Joel Basiga
What company does Joel Basiga work for?
Joel Basiga works for Smart Ease
What is Joel Basiga's role at the current company?
Joel Basiga's current role is Settlement Specialist.
What is Joel Basiga's email address?
Joel Basiga's email address is jo****@****.com.au
What schools did Joel Basiga attend?
Joel Basiga attended Cebu Normal University, Mindanao State University-Iligan Institute Of Technology.
What skills is Joel Basiga known for?
Joel Basiga has skills like Operational Excellence, Quality Monitoring, Fraud Analysis, Team Leadership, Insurance.
Who are Joel Basiga's colleagues?
Joel Basiga's colleagues are Rob Williams, Stefanie Di Trocchio, Kelly Dooley, Sarah Thomas, Kath Chapman, Rho Fortich, Maxwell Barlow.
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Joel Basiga
Cebu -
Joel Basiga
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Joel Basiga
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