Joel Benjamin Email & Phone Number

▪ Collaborates with end-user/clients to interpret their business needs and translate them into functional requirements for the application ▪ Elicit requirements utilizing the following methods: interviews, document analysis, Joint Application ▪ Create business process descriptions and workflow analysis ▪ Collaborates with users to define concepts and clarify functional and non-functional requirements on a daily basis ▪ Lead the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document, Business Requirements Document, Use Cases, Process Flow Diagrams, GUI Interface designs (Mock-up screens). ▪ Facilitates JAD sessions and requirements gathering sessions with stakeholders, Subject Matter Experts (SME), and product owners in order to fully understand business rules, processes, and system requirements for various projects ▪ Worked independently with users to define concepts and clarify Functional and Non-functional requirements on a daily basis ▪ Collaborates with developers and SMEs to establish a projects' technical vision and analyze tradeoffs between usability and performance needs ▪ Developed test plans, test cases and performed User Acceptance Testing (UAT) ▪ Trace the functional requirements through the stages of the SDLC to ensure that the application continues to meet the requirements that have been set forth for the project Led testing efforts for web and mobile applications, including functional, regression, and integration testing • Developed comprehensive test plans, test scenarios, and test cases based on business and technical requirements Conducted manual testing using industry-standard tools and frameworks. • Provided regular testing status updates and reports to project stakeholders

▪ Elicited requirements through facilitation of JAD sessions and requirements gathering sessions with stakeholders in order to elicit and capture and translate business requirements into functional requirements ▪ Created Requirement Management Plans (RMP)s, Business Requirement Documents (BRD), (FRD) Functional Requirement Documents, use cases diagram, indexes, process flow diagrams, and Mock-ups for system enhancement projects using Gliffy ▪ Conducted monthly application review meetings with end users, to gather and document business needs and translated them into an FRD ▪ Developed Epics, user stories and acceptance criteria for functional requirements Using Confluence and JIRA ▪ Collaborate with developers and SMEs to establish a project's technical vision and analyze tradeoffs between usability and performance needs ▪ Clarified issues with developers to validate application design and functional specifications to ensure that functional requirements are met ▪ Solely tasked with the development and documentation of business requirements, functional requirements, and test cases for projects ▪ Created Data models using DrawIO and Gliffy to determine relationships between entities involved in databases ▪ Collaborated with project manager to track and manage project development process utilizing the Agile methodology throughout the SDLC ▪ Prepared meeting minutes and agendas in order to capture and summarize key issues discussed during team meetings throughout all phases of the SDLC· ▪ Prioritizing Product backlog, planning releases, planning sprints, and driving requirements/user stories. ▪ Developed business process documentation, supporting documentation which included policies, procedures, references, specific and general instructions, navigation manuals, user guides, job aids and related/required documentation. ▪ Performed Tests cases to test Application performance and validation

Bachelor Of Arts - Ba, Psychology

Master Of Arts - Ma, Marriage And Family Therapy

Education record