Joel Boldero Email & Phone Number

Brisbane City, Qld, Au

Northgate, Queensland, Australia

Brisbane, Queensland, Australia

Northgate, Queensland, Australia

Microsoft- Azure- SharePoint Administration and Site Design - Teams, OneNote, Forms, Delve, Power Automate- Navision- SQL Server Management Studio & Advanced SQL Queries- Active Directory- PowerShell scripting- Excel, Word VBA scripting- Dynamics- Power BIOther Systems- Squiz Matrix- ESM ServiceDesk - Jira- ProofPoint Security Education Platform- Tableau

Brisbane, Queensland

Brisbane, Australia

- Process levy revenue and project finalisation using customer relationship management and finance systems- Provide accurate and timely advice to customers and other stakeholders about QLeave’s role and the services- Interpret and apply policies and procedures (based on legislation) when providing information to customers and other stakeholders- Communicate face-to-face, in writing and via telephone with customers and other stakeholders - Promote QLeave’s role and the services to customers and other stakeholders to improve awareness of the schemes QLeave administer- Ensure correct processes are followed by clients and report and/or follow up on non-compliance- Accurately update and maintain registers of customer information, files and records and record issues and keep file notes in accordance with work procedures- Suggest improvements to systems, work practices and processes- Build and sustain positive productive team relationships to support a changing business environment and customer needs and expectations

Kallangur Qld

- Provide detailed sales reporting and analysis to company directors- Brand management- Brochure and marketing material design- Customer telephone and email support- Cordinate and maintain central product and pricing hub- Manage Inventory Management System (WMS)- Website maintenance and updates- Data entry- MYOB: sales invoicing, purchase orders, inventory mangement and company contacts- Internal support to company accountants

- Create and maintain sales, inventory and customer contact databases- Daily diagnosis and resolution of current and potential data supply issues- Provide telephone and customer support- Escalate unresolved issues to appropriate level, ensuring customer sentiment remains high- Advanced Excel reporting on client electricity, water and gas usage over ½ hourly, daily, weekly, monthly and annual time frames- Coordinate company field service technicians, in liaison with clients, to ensure onsite data issues are resolved within required and promised time frame

- Promote events and performances through national and international online and radio media- Collaborate with artists to design, market and distribute band merchandise- Track and report annual performances with APRA to receive appropriate remuneration- Maintain financial records and budgets in accordance with company goals and tax requirements- Facebook advertising campaigns- Film clip design and production Achievements- Three international tours across USA- Released and distributed one full length album and 2 EP's nationally and internationally

- Design and implement social media campaigns across Facebook, Instagram, LinkedIn, Google Adwords and Email in accordance with company CEO and client marketing objectives- Allocate budget spend strategies while balancing company objectives with customer satisfaction maximisation- Manage campaign spends daily, weekly, monthly and yearly in accordance with customer budgets, requirements and marketing objectives- Provide insight, direction and content advice to graphic design team for each social media platform to ensure ad content remains on trend, effective and in accordance with social platform specifications- Define and track campaign effectiveness through detailed reporting and analysis, including strategies to improve campaign performance related to client specific KPIs

- Design and implement safe and effective exercise programs in accordance with professional standards and sound program design methodology- Assess individual client progress and suggest appropriate changes to achieved continued optimal results, advising of contraindicated movements to clients with a history of injury- Safe prescription and demonstration of exercises in one-on-one and group environments- Establish and maintain a high level of professional relationships with clients and general gym members, keeping client motivational levels high- Maintain the cleanliness and repair of fitness equipment in accordance with workplace, health and safety standards - Effectively managing client bookings, cancellations and payment options- Generate new business through effective sales techniques and building relationships with general gym members- Maintain and provide financial records required by ATO in accordance with Sole Trader tax requirementsAchievements- Personal Trainer to state wide Goodlife Health Clubs winner of 12-week Challenge - 100% Injury-free record with clients- Qualified Freestyle Aerobics Instructor

Bachelor'S Degree, Business Information Systems - Major Data Analytics, Gpa Currently At 3.9 / 4

Currently studying

55238 - Sharepoint Online For Administrators, Information Technology

Matr201 - Squiz Matrix Administration, Information Technology

Adwords Certified, Online Marketing

Cert Iv, Health And Fitness

Qualified Personal Trainer