• Executes both manual and automated System and Regression test scripts and validates expected results. • Evaluates a feature or function of a program or environment to determine that it meets its required results by executing those features and functions with the intent of finding errors.• Creates and modifies manual System and Regression test scripts for changes to ensure the change meets the business requirements, specifications and design. • Reviews new business requirements, their specifications, and design documents to gain a thorough understanding of the application and/or infrastructure changes that are to be System and Regression tested. Reviews user documentation and training materials related to the new applications and/or infrastructure changes for accuracy and completeness. • Documents a summary of the applications changes and/or infrastructure changes for the user audiences in Information Technology and the required operating business unit. • Complies with established Testing standards and procedures as documented in the Test Policy. This ensures testing process consistency (e.g. change management SOX, version control, defect tracking, test artifact provision for 404 Audit) and the proper use of other testing related tools, test processes and procedures.

* Development of database queries using Banner tables through Microsoft Access, providing requested information for various college departments, accessing and analyzing college data and developing useful information * Maintenance of various databases and daily data integrity checks * Daily use of SunGard’s SCT Banner system * Design and administration of various reports and projects such as Graduate Survey Brochure, High School Yield and Capture Rate Report, and College Plans Survey * Working within a strong team-oriented environment while collaborating with assessment and grants to help support institutional decision making * Actively assist the IR Team in the transition to a new SUNY Reporting System (SIRIS) for all Student, Course, Section, and Degree information

• Thorough software testing of Xerox printer drivers on various UNIX/Linux operating systems• Extensive use and testing of the following operating systems: MAC, Fedora Core 4-8, RedHat Enterprise 4-5, HP-UX 11, SUSE10, Solaris 8-10, AIX 5• Increased expertise of Unix/Linux programming languages• Documentation and reporting of all code defects through Rational ClearQuest Web Defect Tracking System and PSPDT Zachdardt Test Case/Platform entry software

• Solely responsible for the coordinating of all internet marketing material before delivery to various clients• JavaScript programming maintenance and extensive use of “Smart” internet tracking program • Website development using HTML, XML, Adobe Dreamweaver• Graphic image maintenance (click tags) using various software, including Snagit 8.2.3, Adobe Photoshop, Adobe Flash• Reporting development using WebTrends Marketing Web Analytics and Web Statistics

• Functional and technical application support for fortune 500 customers spanning North America and Asia Pacific, ensuring effective help desk procedures for Hosted and Client installed ePlus applications (Procure+, Supplier Portal, Catalog+)• Software/system testing of ePlus’ Procure+ procurement application, documentation and reporting of code defects, including collaboration with management and developers• Maintenance of SAS70 compliance as it pertains to Help Desk procedures• Extensive use and support of Crystal Reports and server maintenance participation• Involvement in major data center operations/projects using web and database servers (Windows 2000, NT, 2003, SQL Server 2000)• Thorough knowledge and understanding of critical customer business processes (finance, procurement) with regard to the ePlus suite of products, including inventory, requisitions and purchase orders, approvals, etc.

 Designed the company’s very first website for their agents and policyholders using HTML programming and Adobe Dreamweaver Presented website design/layout proposal to company executives