Director, E2E Platform Delivery
CurrentResponsible for revenue cycle technology implementations for Optum End to End (E2E) clients.
Nov 2020 - Present
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Joel Buchanan Email & Phone Number
Leadership | Management | Operations | Process Improvement | Healthcare | Strategy | Implementations
at
Optum
1 work email found
@optum.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Leadership | Management | Operations | Process Improvement | Healthcare | Strategy | Implementations
Location
Raleigh, North Carolina, United States
Company size
Who is Joel Buchanan? Overview
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Quick answer
Joel Buchanan is listed as Leadership | Management | Operations | Process Improvement | Healthcare | Strategy | Implementations at Optum, a with 25083 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at optum.com and a matched LinkedIn profile for Joel Buchanan.
Joel Buchanan previously worked as Director, E2E Platform Delivery at Optum and Vice President Implementation Consulting at Nthrive. Joel Buchanan holds Bachelors Of Science from Brigham Young University - Idaho.
Company email context
Email format at Optum
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{first}.{last}@optum.com
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Profile bio
About Joel Buchanan
joel.e.buchanan@gmail.com (919)325-6756I am a leader in healthcare revenue cycle with 18+ years of experience. I specialize in taking the complex problems that organizations face and turning them into realistic solutions using people, process and technology. Throughout my career I have been given numerous opportunities to assume leadership of struggling teams or functional areas and turning them around. I have a track record of building strong teams and creating success.At nThrive, I currently lead a group of highly skilled healthcare consultants and enjoy working with them both individually and collectively to continually improve performance. I am passionate about process improvement and believe continual improvement is not only possible, but necessary to stay competitive as an organization. Specialties: Project ManagementSQLTroubleshootingTrainingCustomer ServiceManagement
Listed skills include Project Management, Process Improvement, Management, Healthcare Information Technology, and 11 others.
Current workplace
Joel Buchanan's current company
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Optum
8 roles · 26 years
Joel Buchanan work experience
A career timeline built from the work history available for this profile.
Vice President Implementation Consulting
Responsible for all aspects of the technical implementation of nThirve solutions, including maintenance of appropriate staffing levels, hiring, training, and ensuring overall success for a team of more than thirty solution consultants and three senior managers. Implemented solutions worth approximately $74 million in total contract value for nThrive in FY18. Increased billable utilization by 10 points while maintaining an attrition rate of less than 8%. Implemented more than 800 product facility combinations.
Feb 2018 - Nov 2019
Senior Director, Product Implementation Consultants
Aug 2014 - Feb 2018
Manager, Product Implementation Consultants
Responsible for streamlining the implementation process for the implementation of the nThirve claims billing (Claims Management) and AR follow up (Collections Management) solutions. Analyzed sales trends and set appropriate staffing levels based upon projected demand. Ensured efficiency of new team member onboarding process. Created a standard method of capturing business requirements from customers and delivering a highly repeatable process for the nThrive team. Developed an onboarding system that reduced the onboarding time by 6 months.
Jul 2011 - Jul 2014
Senior Project Manager
2006 - Sep 2011
Project Manager
Responsible for project oversight of nThrive solutions. Partnered with client resources to deliver contractual obligations in a way that maximized return on investment. Created a system that tracked all active projects in one location. Identified and resolved $7.4 million in missed revenue. Expanded the number of concurrent implementations by approximately 75% and created a highly reproducible outcome.
Jun 2006 - Apr 2008
Account Managment
Responsible for day to day operational success of 11 CBOs utilizing Misys practice management systems. Educated staff on best practices and developed key performance indicators. Developed standard reports to regularly assess the health of the AR. Established regular “health checks” with customers to monitor performance and adjust processes as needed to ensure continued operational success.
2003 - 2006
~3 yrs
Project Systems Analyst
Inland Northwest Health Services
Responsible for overall project management for physician offices connecting to the Inland Northwest Health Services network. Successfully completed over 100 projects ranging from bringing new practices online to connecting existing practices to the INHS network
2001 - 2003
~2 yrs
Team & coworkers
Colleagues at Optum
Other employees you can reach at optum.com. View company contacts for 25083 employees →
GS
Gavin Sweeney
Colleague at OptumDonegal, County Donegal, Ireland
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KA
Kim Aquino (Marsicano)
Colleague at OptumGreater Tampa Bay Area, United States
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AR
Aravindh Raja
Colleague at OptumChennai, Tamil Nadu, India
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MD
Maricelly Digravio
Colleague at OptumAldie, Virginia, United States
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NR
Nirmal Ramalingam
Colleague at OptumParker, Colorado, United States
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DL
David L. Winter
Colleague at OptumPhoenix, Arizona, United States
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MS
Md Sameer Ahmed
Colleague at OptumHyderabad, Telangana, India
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RU
Rafeeq Uddin
Colleague at OptumHyderabad, Telangana, India
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PK
Pranav Kumar
Colleague at OptumDelhi, India
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NG
Neeti G.
Colleague at OptumRoorkee, Uttarakhand, India
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Gavin Sweeney
Colleague at OptumDonegal, County Donegal, Ireland
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KA
Kim Aquino (Marsicano)
Colleague at OptumGreater Tampa Bay Area, United States
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AR
Aravindh Raja
Colleague at OptumChennai, Tamil Nadu, India
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MD
Maricelly Digravio
Colleague at OptumAldie, Virginia, United States
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NR
Nirmal Ramalingam
Colleague at OptumParker, Colorado, United States
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DL
David L. Winter
Colleague at OptumPhoenix, Arizona, United States
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MS
Md Sameer Ahmed
Colleague at OptumHyderabad, Telangana, India
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RU
Rafeeq Uddin
Colleague at OptumHyderabad, Telangana, India
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PK
Pranav Kumar
Colleague at OptumDelhi, India
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NG
Neeti G.
Colleague at OptumRoorkee, Uttarakhand, India
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2 education records
Joel Buchanan education
Bachelors Of Science
Science
FAQ
Frequently asked questions about Joel Buchanan
Quick answers generated from the profile data available on this page.
What company does Joel Buchanan work for?
Joel Buchanan works for Optum.
What is Joel Buchanan's role at Optum?
Joel Buchanan is listed as Leadership | Management | Operations | Process Improvement | Healthcare | Strategy | Implementations at Optum.
What is Joel Buchanan's email address?
AeroLeads has found 1 work email signal at @optum.com for Joel Buchanan at Optum.
Where is Joel Buchanan based?
Joel Buchanan is based in Raleigh, North Carolina, United States while working with Optum.
What companies has Joel Buchanan worked for?
Joel Buchanan has worked for Optum, Nthrive, Medassets, Accuro Healthcare Solutions, and Misys Healthcare Systems.
Who are Joel Buchanan's colleagues at Optum?
Joel Buchanan's colleagues at Optum include Gavin Sweeney, Kim Aquino (Marsicano), Aravindh Raja, Maricelly Digravio, and Nirmal Ramalingam.
How can I contact Joel Buchanan?
You can use AeroLeads to view verified contact signals for Joel Buchanan at Optum, including work email, phone, and LinkedIn data when available.
What schools did Joel Buchanan attend?
Joel Buchanan holds Bachelors Of Science from Brigham Young University - Idaho.
What skills is Joel Buchanan known for?
Joel Buchanan is listed with skills including Project Management, Process Improvement, Management, Healthcare Information Technology, Sql, Team Leadership, Training, and Account Management.
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