Joel Champagne Email & Phone Number

Mebane, NC, US

North Carolina, United States

Morrisville, North Carolina

Salem, OR

• Provide Product Support Agents with Technical and Product Knowledge Support, with exemplary customer service records
• Consistently support my fellow agents with difficult customer problems, and handling call escalations
• Developed and presented product training to new agents
• Improved tools and systems available to agents
• Represented the company in several public events for local schools and Search & Rescue organizations

Greater Los Angeles Area

• Worked directly with branch managers to ascertain customer needs, and managing equipment sales.
• Serviced and maintained ATM's in kiosks and branches across the greater LA area
• Aided in software/hardware installation
• Cash handling and Deposit Processing for multiple Credit Unions
• Regularly traveled up to 300 miles daily to perform duties.

Santa Clarita, CA

• Supervised multiple crews in on-site dissembling and sorting
• Managed company rare books sales via online resources
• Handled all shipping/receiving, working with multiple carriers
• Maintained warehouse inventory, book cataloging, bulk book/ shelving storage, forklift driving

Greater Los Angeles Area

• Worked my way into the film industry, in a variety of positions from Production Assistant, to 1st Assistant Director
• Managed a team to ensure efficient film production, in both an office environment and in the field.
• Office work involving schedule organization, high volume phone traffic, high volume logistics
• High stress problem solving, dealing with multiple deadlines