• Oversees the weekly supply planning and inventory strategy for the Nutritionals portfolio, collaborating closely with the Demand Planning team to translate forecasts into production and inventory requirements for both internal and external suppliers.• Demonstrates an integrated planning mindset, actively engaging with the demand planning, marketing, and sales departments to develop scenario planning tools that proactively address potential supply risks.• Provides expert guidance and oversight for project initiatives, including new product introductions and changes in formulation, manufacturing sites, and packaging, ensuring seamless coordination throughout the supply chain.• Takes an active role in attending and contributing to relevant Sales and Operations Planning (S&OP) business meetings, while also serving on project teams for new product launches to ensure timely availability and sufficient quantities according to the project plan.• Prepares regular supply status updates and monthly reports on supply chain performance, comparing against key metrics, and takes responsibility for supply chain reporting.• Establishes and nurtures relationships with supply centers, driving strategic initiatives aimed at improving service reliability and optimizing cost and inventory management.• Collaborates closely with customer service and logistics teams to develop efficient stock deployment strategies and ensure timely delivery of products to our customers.

• Establish and drive inventory management strategy to maximize customer experience, while optimizing sales, margin, and turns. • Use data to influence key decisions and business partners, as well as build sustainable and scalable systems & processes. • Deliver optimal customer experience by ensuring they have the right product quantities, at the right places, and at the right time. • Optimize the end-to-end supply chain by partnering with cross-functional teams and vendors to improve operational metrics. • Work cross-functionally across the organization to drive sustainable and scalable system and process automation.• Identify opportunities for customer innovation and drive execution to support growth and efficiencies.• Deliver on Customer Logistics’ goals (e.g. OTIF, revenue recognition).• Understand customer operations and market dynamics to identify opportunities and develop action plans.• Acquire, analyze, and consolidate key account and marketing information enabling the JBP process.• Develop and ensure the execution of customer- or segment-specific sales plans by placing the required inventory in the customers’ DCs and retail stores.• Develop relationships at various levels within the customer’s organization to enhance the execution of JBP.• Align with Commercial, Product Supply, and other business teams to meet customers’ expectations and proactively resolve issues.• Recognize and respond to changes in demand, capacity constraints, and marketplace dynamics to minimize disruption and preserve customer relationships.• Key interface between customers and third-party service providers and drive adoption of Order-to-Cash best practices.• Launched 2 Vendor Flex Nodes

• Coach and mentor my team of highly motivated professionals consisting of a Team lead and analysts.• Lead the Customer Service activities to deliver high levels of service to our customer. • Focus the efforts of the Customer Service team on business activities that ensure communication with customers and sales is executed effectively and efficiently every day. • Build processes, tools and systems that ensure flawless execution of all new product introductions, display shipments and promotional activities. • Lead the activities of the Customer Service Team to develop and maintain systematic planning activities with customers, sales, demand planning, transportation and Logistics Centers to ensure seamless execution for our customer.

• SAP Implementation Project Manager • Functional lead for Supply Services• Requirement gathering from business subject matter experts (SME) for conceptual understanding of the business functions, documentation of the requirements and creating process maps for each.• Involved with Logistics Execution, Warehouse Management, Material Management, Transportation, customer service, order to cash, regulatory, legal and Billing.

• Process and Metrics Improvement • Account Management • Seasonal and Promotional planning for Health Care items

• Manage our Export Customer service department with 2 direct reports• Logistics Analyst for one of our largest Club Accounts • Assist with VMS product launches in new markets (White Space)• Inventory Management• Forecasting and planning• Freight procurement

• Proactively handle customer orders and problem solving • Liaise with sales, regulatory and warehouse personnel to ensure compliance and highest order fill rates • Assisted with the launch of VMS products in white-space areas • Coordinate International exports for our customers • Negotiate rates with forwarders • Prepare Export Documentation ie. NAFTA/CAFTA, Caricom, COF,COO, ETC.• Provide exceptional customer service to our clients.• Process claims for shortages and damages.• Mainly in charge of Asia,Central/South America and the Caribbean.

• Dispatch and track over 70 drivers in a fast paced LTL and courier environment. • Ensure timely delivery of cargo. • Communicate with and take job orders from customers. • Heavy phone and nextel use• Provide customers with solutions to their logistics needs

• Track and trace Domestic and International shipments • Quotes and bookings port to port, door to port and door to door• Intermodal and LCL Consolidation load plans• Oversee warehouse operations, and iventory management• Provide exceptional customer service to our domestic/International clients and agents

*Responsible for the smooth operation of a high volume sorting unit*Supervised 30 union employees*Maximized company assets by effectively consolidating truck routes*Responsible for minimizing damages and the and re-packing operation