Develop PowerApps, PowerAutomates, and PowerBI products across the agency. I use my UX background to create user friendly applications that meet agency design specs.

Independently ran the day to day operations of a state-wide program in collaboration with the Deputy Commissioner. -Provided technical training and support to municipal officials-Conducted training at regional conferences, city meetings, and virtually- Implemented state-wide policy updates- Created and updated internal policy procedures - Developed adult learning-based PowerPoint training, and published resources for state-wide use- Automated systems through Microsoft Office Platforms; PowerApps, PowerAutomate, SharePoint Lists.- Conducted quality control on data- Developed Excel pivot tables, dashboards, and informational graphics - Coordinated and planned internal and external meetingsOther Duties as assigned:-Team lead for developing and implementing a warehouse inventory system-Developed PowerApps for inventory management, statuses of purchasing requests, employee evaluation tracking, and a learning management system-Designed recurring and trigger based PowerAutomate automated emails that streamlined communication- Collaboratively developed procedures for Purchasing and Human Resources liaisons- Provided one-on-one professionalism trainings, employee improvement trainings, and Microsoft office assistance- Developed a Learning Management System (LMS) PowerApp tracking the progress of employees on employee improvement plans- Trained in divisions' budget and purchasing processes including, bi-annual line item projections, renewing contracts, and moving line item funds-Attended bi-weekly budget meetings- Reviewed employee applications and sat on interview boards for multiple new hires-Lead Division Coordinator for open legislation (Sales Force). Developed automated email updates for each director. Trained and provided continuous support for the directors

Division - The Texas State Fire Marshal's OfficeThe State of Texas Fire Incident Reporting System database-Provided technical product support and training with city officials and fire personnel -Developed training PowerPoints published state-wide-Ensured data quality within 1,600 actively reporting fire departments Pulled in-depth conditional logic open records data request-Analyzed data to develop public reports and excel workbooks Updated and created policies and procedures-Liaison for FEMA national data merger-Updated and reformatted programs website

As a certified User Experience (UX) Designer, I am highly trained in discovering issues and creating user-focused solutions. Although popular in the technology world, this set of tools can help brainstorm and create an actionable timeline of solutions for any problem. I have also designed and created marketing collateral, graphic designs, and informational documentation. Some of my skills include:-User research and competitive analysis created user interview protocol-User interviews- Mock ups, low/high fidelity wireframes, sketches-User interface design; Wix, Shopify, Squarespace, WordPress-Site maps-Mood boards/branding-E-commerce platforms-E-learning collateral -Empathy maps, personas, affinity maps, -Information architecture ideation-Graphic design-Informational graphics

- Developed and created school's first Fine Arts curriculum- Created videos, PowerPoints, and other technology tools to measure learning objectives- Merged technology and state standards to create interdisciplinary learning- Implemented pre and post assessments to gauge learning comprehension- Accommodated for differing abilities and learning styles - Coordinated school wide events

-Redesigned the Arc's website through user experiences practice that helped increase ticket sales, donors and donor contributions, and website traffic.-Under the guidance of the Director of Development; Event planned a 650 person live and silent auction that raised $200,000+-Managed event volunteers-Sourced production crew and quotes. -Collaborated in event AV design -Procured auction item donations-Developed and maintained online event platform-Coordinated board meetings and event involvement -Created reoccurring giving campaign -Developed relationships with multiple art spaces in town-Attended multiple public events promoting the mission statement

-Implemented CRM integration for 2,750 accounts from existing excel sheets and semi-compatible database management systems-Created policies, procedures, and training documents.-Solved all IT issues

- Designed websites comprehensive hierarchy, sleek color pallet, typography, information architecture, user interface, mood board, copy, intuitive user flow.- Implemented brand new companies POS system- Sourced $17,000 of local sponsorships- Coordinated and held NYC auditions- Marketed through local commercials, focused social media advertisements, national vacation registries and catalogs- Developed relationships with local business owners- Filmed and created digital marketing campaigns - Efforts lead to companies highest grossing season in history