Driving innovations in business process design for our clients using enterprise BPM tools alongside practical AI to produce human driven excellence.Client Project Highlights:• ComputerShare, Minneapolis, MNo Lead process modernization and implementation oversight efforts as a Senior Project Manager. Overseeing multiple top-level projects for the ComputerShare Value Creation program.o Consulted on additional projects within the organization as an expert on process automation and continuous improvement.• New York State Department of Taxation and Finance, Albany, NYo As a Lead Development Consultant, architected core toolkits in IBM BPM to process tax returnso Designed and built reusable components used for integrating multiple systems through restful service calls to reduce state tax return processing time and errors.• Raymond James Financial, Clearwater, FLo Helped lead product development and implementation efforts for a complex process driven initiative. o Assisted with design, coding, testing, and deployment procedures for the application which will allow Raymond James to move more fully into the banking industry. • Honeywell, Aerospace Division, Phoenix, AZo Delivered the UI and back-end architecture for a new supply chain portal for the Honeywell Aerospace Division by leading the development and system integration efforts to build and maintain a new internal Honeywell intranet application.

Helped design a new multi-team business process management / automation program within the bank.• Led program governance, defined agile adoption, and shared best practices for end-to-end process design, development, and deployment. • Drove culture change by recommending and adopting new technology platforms and integrating them into the enterprise data ecosystem.

Supported client projects as a full-time consultant, providing architecture and mentoring services in the area of business process management. Client Project Highlights:• Raymond James Financial, Clearwater, FLo Designed a complex document processing system to handle a 50% business increase brought on by the acquisition of Morgan Keegan and created a team of BPM consultants to kick off the project as the BPM Team Lead.• NWR Partnership, Calgary, Canadao Designed a process solution around company onboarding, managed development efforts of US resources and the offshore technical team in Vietnam as a BPM Lead Consultant / Architect for this oil and gas drilling operation.• AXA Equitable Life Insurance, Hartford, CTo Architected two business process solutions for moving insurance transactions through the company as the BPM Lead / Architect.

Traveled as a full-time IBM technical consultant across North / South America, designing business processes for IBM clients and helping those clients understand BPM and use Lombardi technologies to bring clarity to large and complex problems. Client Project Highlights:• Iron Mountain, Latin America, Buenos Aires, Argentinao Completed initial project research for the onboarding of Banco Santander Rio as a Senior BPM Consultant.• Allianz Life Insurance, Minneapolis, MN o Provided mentoring and guidance for junior developers as a team lead on the LCA initiative and helped to deliver a major producer management system as a Senior BPM Consultant.

Helped Lombardi clients as a full-time consultant to achieve their goals through business process management strategies. Client Project Highlights:• Firemans Fund Insurance, San Francisco, CA o Delivered new process flow designs, provided mentoring on best practices as the technical lead.• We-Energies, Milwaukee, WI o Designed and built the Low-Income Program to provided electric, gas, and water to the Midwest US.• Orbitz Travel, Chicago, IL o Architected a process to organize details for tens of thousands of hotel and resort partners worldwide.• Petroleum Mexico, La Isla Carmen, Campeche, Mexico o Implemented a tracking application for one million components to construct oil drilling platforms for the Mexican Federal Government in the Gulf of Mexico.