Joel Ebert Email & Phone Number

Racine

Provide customer service by answering all incoming phone calls andassisting customers in navigating the company website. Demonstratedthe highest order processing by volume in the department. Process ordersquickly, accurately, and to company excellence standards. Initiate returnsas necessary on all selling platforms. Communicate with the warehousefor.

Racine, WI

Managed business offices and special projects. Created and maintainedprint and social media marketing campaigns. Utilized major social mediaplatforms, Adobe Illustrator, and Spark programs for special eventsmarketing. Responsible for accounts payable and invoicing for all sevencompanies in the group. Developed leases, managed group owned rentalproperties.

Pleasant Prairie, Wisconsin

Coordinated new employee training program for approx. 4-6 new hires amonth. Ensured new employees were adequately trained and able toprovide excellent customer service. Responsible for maintaining alltraining materials and communicating corporate initiatives to staff,including new menu items and rollouts of new specials and offers.

Shoreview, Minnesota, United States

Managed front of the house. Interviewed, hired, conducted orientations,and trained new front of the house staff members. Coordinated employeescheduling. Managed restaurant inventory including, a product needsevaluation, product ordering/receiving, and invoice processing. Followedall corporate cash handling and administrative policies.

Various Locations

Lead several management teams and developed 11 employees to becomemanagers at various locations. Surpassed all sales goals across multiplesites by following proper ordering, correct invoice processing, andcomplex inventory systems. Exceeded all labor goals by hiring the rightpeople, providing adequate training, and inspiring a positive workenvironment..