• Taking engineering markups and drawing corrections for engineer approval• Designing and modeling parts in Inventor for electrical grid construction• Peer reviewing coworkers’ drawings to ensure customer standards are met

• Dimensioning and resizing of drawings utilized by fabrication shops• Learning to navigate various drafting tools in Revit• Applying hands-on learning from my drafting courses to a real-world setting guided by industry professionals

• Increased the revenue of the business 100% over five years post-purchase, therefore, saving a vital training facility in the region for public use• Improved the tech stack of the business by implementing a modern point of sale, financial software, and other retail equipment under a strict budget• Managed a staff of six related to bookkeeping, sales, customer instruction, and purchasing• Instructed local citizens in firearm safety courses as a NRA Certified Instructor

• Oversaw all operations functions including IT, financial, HR, sales/marketing, and customer relations. • Acquired contract with Clear Channel Communications through negotiation initiatives to create new revenue streams and repair electronic communications equipment. • Implemented innovative programs to increase employee loyalty and reduce turnover. • Utilized Microsoft Excel to develop inventory tracking spreadsheets. • Supervised team of nine staff members and directed initiatives in machine set up and use. • Ensured current regulatory standards were met by applying safety policies/procedures according to Department Safety Manual. • Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients. • Led monthly safety audits to monitor employee behavior and ensure safe compliance with company policies and safety regulations. • Interviewed, hired and trained team of four direct reports, increasing department productivity and client acquisition rates. • Resolved customer account inquiries, accurately providing information for product/service complaints. • Investigated and analyzed client complaints to identify and resolve issues. • Negotiated sale of company to competitor.

Managed team of six professionals, training them to perform assembly and manufacturing initiatives to ensure projects were completed on time and within budget. Administered inventory control to maintain stock according to current business levels. Facilitated production processes by assisting assembly staff.