Commercial Truck Manager Inventory ManagerFord Commercial Account Manager• Orchestrated Sales of Cars and Trucks to major commercial/fleet accounts nationally• Managed team to meet customer expectations in a professional and efficient manner• Facilitated Up-Fitting of vehicles through personally sourced network of regional installers• Clearly explained the benefits of Ford products to potential Commercial/Fleet customers• Built relationships nationwide to procure hard to find vehicles

Courtesy Delivery Department Manager: 1991-July 2012• Successfully developed and implemented Courtesy Delivery Department at dealership. Responsible for approximately 200-300 vehicles per year, shipped from Fleet companies, Government Agencies, as well as other dealers. Manage and train delivery personnel Finance Department Manager: 2000-2002• Processed detailed paperwork that finalized automobile purchases, including Bank and Service contracts, State Licensing documents, and presentation of after-sale products Fleet Sales Consultant: 1998-July 2012• Assessed client needs, located and quoted vehicles, sold and delivered vehicles to fleet and commercial clients. Created systems to prepare, up-fit, license, and title customer’s vehicles with aftermarket equipment, while meeting clients exact specific needs New and Used Vehicle Retail Consultant: 1988-July 2012• Handled customers needs through sales of new and used vehicles, while achieving high customer satisfaction ratings and sales volume