Cloud Infrastructure design and implementation for high availability and reliability - Public, Private Cloud Drive Automation through Infrastructure automation using Ansible, Terraform Establish standards and design patterns for different Cloud Service Providers Managing a team of Cloud Engineers and drive new Cloud technologiesManage and ensure cost optimization for the bank resourcesSystems Setup, tuning, Configurations, troubleshooting & problem resolution

Multi-cloud Infrastructure setup and management Azure, oracle Cloud Design of Private and Public Cloud InfrastructuresDrive Automation in Systems administration (Ansible, Terraform, Satellite, Azure Automation)Simplify and drive cloud adoption and migrationSystem setup configuration, Maintenance

Systems administration Cloud administrationVirtualization - vmware, hyper-v,KVMvx block implementation Redhat Enterprise ManagementRedhat satellite &Capsule ManagementAzure Active Directory

Database Management (Mysql, Galera Cluster, Percona PXC, Oracle BI)Load Balancing ( proxySQL, HA proxy)Web Server Management ( nginx, Apache, Tomcat)Cloud Computing (EC2,S3,RDS,VPC) Setup and Management Systems Setup & MaintenanceVirtualization ( Vmware, KVM, VSAN setup and management Security Management (SSL,MLS)Systems Automation ( Ansible) Resource Utilization and Capacity PlanningSystems Monitoring, Issue Detection and Resolution ( Grafana, zabbix, Nagios, PMM)

Implementation of the incident management process; contribute to reportingand knowledge base effortsService Analyst, Help-desk admin, Country Engagement Teams, CTteamIssue detection -Proactive Monitoring of all services using provided interfaces all any other channel. Ensuring all detected issues are logged and tracked as per the incident managementprocess .Monitoring Gap identification and feedbackCommunication- Ensuring frequent and proactive communication that is relevant, clear, accurate and timely as per the incident management process.Ticket recording and tracking. Ensuring all tickets are logged accurately with all details as per the incident management processIssue Diagnosis- Perform initial troubleshooting of tickets. Ensure that accurate troubleshooting is done for all tickets handled.Ensure that troubleshooting steps are recorded.Issue resolution- Ensure that all issues handled are resolved with SLAEscalation- escalated of issues as per the incident management process, using providedtools and escalation matrices. Ensure follow-up is done for all escalated issues.Reports