Joel Gomez Email and Phone Number
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NETWORK TECHNOLOGY AND SOFTWARE DEVELOPMENT LEADER Results and detail-oriented leader with a passion for measurable process improvement, with the intent of maximizing individual contributor and team efficiency. Excels in driving cross-functional teams to deliver corporate-wide solutions with both the end user and business needs in mind. Technical leadership experience in application and network optimization and recognized for an “amazing” ability to evaluate communication networks and front/back-end software environments; with the goal of producing revenue generating and/or cost-saving solutions. Proficiency in driving teams to execute at a high level of stability, availability, and sustainability in high pressure operations or product delivery environments. Empowered by a wide array technical experience building and enhancing enterprise level product solutions and corporate software applications. Possesses years of engineering experience in video, data transport, wireless, and voice network enhancement.
Charter Communications
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Senior Manager- Advanced Commercial EngineeringCharter Communications Apr 2020 - PresentStamford, Connecticut, UsResponsible for providing direction and leadership to designated engineering staff. Develop, implement and maintain processes, as well as oversee the execution of engineering initiatives. Coordinate and collaborate with Product, Spectrum Business, Spectrum Enterprise, Technical Operations and other organizations as needed to ensure optimal customer experience, cost efficiency and effective implementation of the products and solutions as well as ease of operations. Responsible for developing capital budgets, purchasing, staff development, managing the support and enhancement of existing products, and the deployment of new products.
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Operations Systems Support Manager- Custom Apps And InfrastructureCharter Communications May 2019 - Apr 2020Stamford, Connecticut, UsManage operational and development team that owns multiple custom applications that support Charter nationwide network operations.
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Manager- Operations Systems Support (Network Inventory)Charter Communications Apr 2017 - Apr 2020Stamford, Connecticut, UsLead a team of Systems/Software Engineers with the purpose of uniting the asset inventory systems for the new Charter Enterprise network. Also support and develop Charter software applications that are responsible for inventory data warehousing, management, and integration.
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Senior Video Operations EngineerBright House Networks Apr 2009 - May 2016East Syracuse, New York, Us-Team Lead for channel building design standards and processes. Built/institutionalized method of procedure documents, process flows, and knowledge database for channel building process.-Implemented and Designed Video Monitoring System. Deployed hardware and architecture for monitoring multiple Florida hubs and nodes using live and recorded data stream pulls and analysis. This included installation and deployment of master controllers and individual regional probes.-First and Second Level (Escalation) Technical Engineering Troubleshooting and Support. IncludedBroadcast Video, Switch Digital Video, Video On Demand, and TWC Mystro Control Systems technicaltroubleshooting. Also included technical conference bridge support for network/sustaining/voice/data/field engineering departments, executives, and customers.-Capacity Growth Analysis and Planning. Dedicated to video equipment usage analysis, growth, budgeting, reporting and planning. Also managed reporting database that monitored day to day usage and growth forecasting reports for executives. -
Lead Network Transmission EngineerCenturylink (Formerly Qwest) May 2006 - Apr 2009Monroe, La, UsRecruited for transmission and access service residential department role. Includedplanning, and management of Sprint local hub and headend technology. Provisioned and configured new data transport technology for DSL and voice customers in the Florida footprint.- Engineered Plans for Sprint/Embarq’s Network backbone. This included SONET, DWDM, Optical, andEthernet Rings. Also included planning and designing DSL, CLECs, Hi-Cap,Test Access, and Muxing equipment plans for regional hubs using CAD drawings and Network Database software.- Led Project Teams to Create New Process Improvement for Transmission Processes. This included circuit order engineering, audit database creation, statewide circuit roll, and quality assurance methods. Also completed various projects related to SONET auditing and transmission-rate efficiency of network trunks. -
Network Engineer- Access Service ProvisioningSprint Aug 2002 - May 2006Overland Park, Kansas, UsAccess Service Provisioning Department:• Project managed and led project teams to create several new methods for process improvement for circuit order engineering including audit database creation, statewide circuit roll, and quality assurance projectsNetwork Operations Center:• Completed various projects related to SONET auditing and transmission-rate efficiency of network lines/trunksAdvanced Network Services Division:• Troubleshooted and maintained customer network routers and switches (ATM and Frame relay based)•Performed tests and monitored alarms for next generation integrated voice and data network using database systems -
Database Administrator And Web DeveloperSprint Apr 2000 - Aug 2002Overland Park, Kansas, UsConsumer Markets Division:• Created and deployed Online User Interactive Sales Tracking Application • Taught technical classes to directors, managers, and sales representatives regarding the application created• Created Access Productivity Database and Reports for Altamonte Call Center to monitor sales rep statistics • Created interactive website for Consumer Markets Call Center
Joel Gomez Skills
Joel Gomez Education Details
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Louisiana State UniversityManagement And Leadership Certification -
Florida Metropolitan UniversityGeneral
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University Of Central FloridaComputer Engineering
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Cypress Creek High SchoolN/A
Frequently Asked Questions about Joel Gomez
What company does Joel Gomez work for?
Joel Gomez works for Charter Communications
What is Joel Gomez's role at the current company?
Joel Gomez's current role is Tech Industry Leader focused on continuous process improvement, building successful collaborative environments, and positively influencing professional growth for my team..
What is Joel Gomez's email address?
Joel Gomez's email address is jg****@****ics.com
What is Joel Gomez's direct phone number?
Joel Gomez's direct phone number is +140735*****
What schools did Joel Gomez attend?
Joel Gomez attended Louisiana State University, Florida Metropolitan University, University Of Central Florida, Cypress Creek High School.
What skills is Joel Gomez known for?
Joel Gomez has skills like Telecommunications, Ethernet, Broadband, Voip, Iptv, Tcp/ip, Network Engineering, Ip, Vod, Wireless, Computer Network Operations, Routers.
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