Joel Hans Email & Phone Number

Tucson, AZ, US

Working with an amazing team to define DevEd within ngrok, manage some big outreach programs, and write a million stories—and example code to match!—about using ngrok in production.

Tucson, Arizona, United States

Read the ☝️ About section ☝️ for details.👉 https://commitcopy.com

Tucson, Arizona

• Established a copywriting and technical writing consultancy with clients like IBM, Johnson & Johnson, Autodesk, Red Hat, and other leading technology/software enterprises.
• Enabled enterprise sales funnels by writing technical, solution-based white papers for clients like IBM through intensive collaboration with their internal solutions experts.
• Wrote thought leadership articles on topics like IoT/edge computing, machine/deep learning, blockchain, and internet security.

• Maintained 400+ documentation pages for Netdata’s open-source monitoring agent and closed-source companion.
• Built a Jamstack-powered website experience for publishing documentation and educational content (guides, cheatsheets, tools) for Netdata’s products.
• Designed complex Linux system setups for documentation and marketing purposes, including Kubernetes, microservices with Docker, Redis, LAMP/LEMP, and more.
• Drove company-wide writing tone, voice, and grammatical standards… Show more
• Drove company-wide writing tone, voice, and grammatical standards through a style guide.
• Deployed a CI/CD pipeline on GitHub Actions to aggregate documentation from multiple repositories and run automated quality checks. Show less

Tucson, Arizona, United States

• Lead four print issues through production, including copyediting, sending proofs to authors, and collaborating with remote production staff.
• Reviewed hundreds of submissions per month to select a body of exceptional, diverse work for each annual issue, then collaborate with authors on revision.
• Maintained the journal's web presence by adding new features to the website and collaborating with interns to produce twice-weekly content for the blog.

Madison, Wisconsin Area

• Managed a small team of editors, web developers, and web designers.
• Led production of two daily newsletters, deployed to more than 500,000 opt-in readers.
• Traveled internationally to attend trade shows, industry events, and plant tours while engaging sources for news production and feature articles.
• Established a video content workflow through scriptwriting, on-camera appearances, and courting industry sponsors.
• Interviewed industry leaders, including executives at Ford… Show more
• Interviewed industry leaders, including executives at Ford, Kia, and General Motors, in addition to members of Congress, for exclusive stories about American manufacturing.

Madison, Wisconsin, United States

• Contributed to writing multiple articles for each monthly print edition, then working closely with production staff in InDesign.
• Wrote technical articles based around interviews with industry experts.
• Spearheaded major changes to website templates, including the implementation of a user commenting system, which was later rolled out across the company’s entire portfolio.

Master Of Fine Arts - Mfa, Creative Writing

Bachelor Of Arts - Ba, English Language And Literature/Letters