With a Bachelor's degree in Computer Science from Indiana University Bloomington, my journey into the realm of business analytics at ProTrans has been defined by a commitment to leveraging technology to enhance operations. At ProTrans, my role involved bridging departmental gaps, ensuring the seamless integration of new software systems, and developing tracking enhancements that propelled efficiency and aligned with business goals.My analytical prowess was pivotal in reducing customer and carrier onboarding times by 15% and resolving complex software issues, thereby bolstering reliability and customer satisfaction. Leading an Information Security Compliance project to a successful audit outcome exemplifies my dedication to upholding data integrity and security, principles that I hold paramount in my professional endeavors.