• Synthesize prospective client information via 10-K reports and online resources, having currently generated over 100 potential contact leads for sales purposes• Collaborate on internal initiatives to bolster company-wide community engagement, including spearheading efforts for the overarching brand and specifically supporting Latiné employees through the HoLA Planning team•Drove recruitment at USC and UCLA by conducting workshops that expose dozens of students to our application processes and providing personalized support to enhance their resumes and interview skills

• Spearheaded the design and execution of an innovative visual organization system to optimize the management of physical vinyl wrap product samples• Managed the daily collection and systematic filing of a high volume of vinyl samples from various factory areas, ensuring organized storage• Transformed the mezzanine – the company’s designated area for physical samples – from a state of disarray with hundreds of unsorted samples and cluttered office cabinets into a model of cleanliness and systematic order

• Provided major publishers such as Warner Chappell (WMG), UMPG (UMG), and Sony Publishing (Sony), and BMG Rights Management notifications and status reports for recent releases• Researched song ownership based on preliminary label copies and internal system triggers• Assigned copyright ownership splits and licensing direction to all associated products and sales channels for a given asset

▪ Modeled over 10 unique automated systems using RSLogix software to demonstrate how real-world systems utilize HMI and PLC programming▪ Developed an in-depth understanding of programmable logic controllers via 42 hours of Udemy courses, thus earning 3 certificates in PLC programming▪ Collaborated with 2 current team members to discuss and compare how our competitor’s technologies operate versus Siemen’s own technologies

▪ Analyzed company procedures in depth via on-site visits and employee interviews to investigate pinpoint which issues were resolvable within the time constraint of 1 year▪ Partnered with Vice President of Sales and Senior Brand Manager to create and implement a survey system in which the company could collect customer feedback to highlight operational issues across its 7-step customer onboarding cycle▪ Presented slideshows on a weekly basis to update the company about the status of our project and provide an opportunity for comments▪ Communicated the technical reasoning behind the project’s customer feedback system to employees of all levels at the company, ranging from factory workers to the CEO

▪ Increased social media following on Instagram from 0 to 2,000 followers within two years for the USC First Generation Student Leadership Program by using Instagram’s user insights/statistics to research the most engaging content▪ Utilized storytelling to drive user engagement; having filmed, wrote, and edited 10 unique videos discussing student resources that received 7,000 views in total▪ Resolved a variety of personalized issues students faced such as not understanding their financial aid, struggling with imposter syndrome, and coursework▪ Developed the concept of First-Generation Fridays, a weekly Instagram post that spotlights USC First Generation students, later adopted by the USC First Generation Plus Success Center

▪ Collaborated with 4 showrunners to create over 50 unique music compositions to bolster their creative visions▪ Tailored compositions to clients’ requirements after receiving notes, making alterations until they are satisfied▪ Maintained an organized method for sharing compositions through Google Drive to ensure easy file accessibility

▪ Aided incoming students/professors via clerical support, answering any questions they had regarding academic services and support▪ Sent mass emails to over 250 students to ensure they were up to date on new job and internship opportunities▪ Sustained an orderly and efficient environment for academic advisors▪ Efficiently processed book orders for Teaching Assistants

▪ Provided clerical support to 5 managers of USC Housing and hundreds of USC Housing guests▪ Recorded the use of tools and equipment so that their location was readily available to on-site custodians▪ Helped troubleshoot any issues guests faced in their housing, such as issues with their digital keycard, fingerprint scanner, and internet connection