Joël Lumignon Email & Phone Number

Zurich, Switzerland

Zurich, Zurich, Switzerland

Responsible for strategically managing and nurturing relationships across Portugal, Cyprus, Malta, the United Arab Emirates (partly), and Eastern Europe (Crypto Hubs & Strategic Key Clients), including private clients, corporate entities, and single-family offices, while leading client onboarding, providing comprehensive support, driving business development, ensuring compliance with AML regulations for fiat and digital asset transactions, and managing one intern as a direct report.-Strategically manage and nurture relationships with clients based in Portugal, Cyprus, Malta, the United Arab Emirates (partly), and Eastern Europe, encompassing private clients, corporate entities (operating companies, domiciliary companies), and single-family offices.-Lead client onboarding processes in collaboration with internal and external stakeholders.-Provide comprehensive client support, promptly addressing inquiries and resolving issues.-Drive business development by leveraging existing customer relationships and fostering partnerships.-Coach and mentor junior team members, offering guidance and training (1 direct report).Manage fiat and digital asset transactions, ensuring compliance with AML regulations.

Zurich, Switzerland

Strategically manage and nurture relationships with DACH-based and global clients, including individuals, corporate entities (operating companies, domiciliary companies), and single-family offices. Oversee onboarding, support, business development, mentoring, and ensure AML compliance, and managing one intern as a direct report (since October 2023).-Strategically manage and nurture relationships with DACH-based and global clients, including individuals, corporate entities (operating companies, domiciliary companies), and single-family offices.-Lead client onboarding processes, collaborating with internal and external stakeholders.-Provide comprehensive support to clients, addressing inquiries and resolving issues promptly.-Drive business development by leveraging existing customer relationships and fostering partnerships.-Coach and mentor junior team members, providing guidance and training (1 direct report).-Manage fiat and digital asset transactions, ensuring compliance with AML regulations.

Zurich, Switzerland

Managing Spar Group Switzerland key accounts, supporting sales functions, overseeing analyses, coordinating projects, serving as Super-User for Salesforce and SAP and overseeing the professional development and training of one commercial apprentice (direct report).-Managing Spar Group Switzerland's key accounts in German, French, and English.-Supporting sales, financial, procurement, and administrative tasks for Key Account Managers and Area Sales Managers.-Conducting sales analyses across market, channel, and customer levels using SAP BI.-Coordinating cross-functional projects with R&D, Logistics, Finance, Sales, and Marketing teams.-Serving as Super-User for Salesforce and SAP.-Directly training a commercial apprentice (direct report).

Zurich, Switzerland

Sales Support Coordinator (Switzerland): Driving customer engagement, facilitating promotional planning, and ensuring seamless administrative processes in collaboration with Key Account Managers.-Prepare quotations and data sheets, collaborating with Key Account Managers on customer plans.-Communicate directly with customers regarding promotion planning and administrative inquiries.-Prepare KPI-based reporting using Nielsen and GfK data.-Support Key Account Managers in preparing customer meetings and following up on negotiated terms.-Collaborate with Accounts Receivable for invoice processing.

Zurich, Switzerland

Overseeing end-to-end customer order management, multilingual communication, and process optimization within Switzerland, ensuring seamless operations and exceptional service delivery.-Handle customer orders via mail and phone using SAP (ERP) in German, French and English.-Manage order processing from receipt to delivery (OTC).-Complete invoicing and manage complaints and returns.-Act as the primary point of contact for customer inquiries.-Optimise customer service processes for efficiency.

Zurich, Switzerland

Assignment of up to 6 months in the following departments:-Customer Service & Logistics (CH)-Away from Home (CH)-Key Account Management (CH)-Consumer Marketing (DACH)-Trade Marketing (CH)-Human ressources (Global)-Finance (CH)

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services, General Management

Berufsmatur, Economics

Kaufmännische Ausbildung E Profil, Economics