Joel Mataway Email & Phone Number

Phoenix, Arizona, United States

Administer, develop, maintain and upgrade both cloud and on premise infrastructure. Implementation and maintenance of networking hardware and software for corporate offices and remote sites. Systems support and administration for a wide variety of operating systems, services, and applications. Technologies include: Ubiquiti Networks, Linux, Docker, Kubernetes, AWS, Windows Server, and more.

Assist in house employees with technology use, questions, and challenges. Google Apps support and administration. Troubleshoot network equipment and assist in upgrades as appropriate. Coordination of technology implementation projects between multiple departments. Oversaw escalated tickets from others in the department.

Assist in house employees with technology use, questions and challenges. Maintain network infrastructure and upgrade systems regularly as appropriate. Coordinate technology implementation projects between multiple departments.

Troubleshoot variety of customer network issues. Install, configure and maintain networked copiers and PC's. Network on Command management for large client with multiple offices. VOIP phone system installation, configuration and maintenance. Copier repair at hardware level. Communicate with clients to determine technology needs and upgrade as appropriate.

Assist customers in purchasing and using refilled ink cartridges, manage inventory, manage network and business PCs, repair printers, call new and existing customers.