Joel Mota

Joel Mota Email and Phone Number

IT Service Supervisor - Inetum @ Inetum
Joel Mota's Location
Porto, Porto, Portugal, Portugal
Joel Mota's Contact Details

Joel Mota work email

Joel Mota personal email

n/a
About Joel Mota

Joel Mota is a IT Service Supervisor - Inetum at Inetum. He possess expertise in negotiation, team management, atendimento ao cliente, suporte para help desk, suporte ao cliente and 3 more skills. Colleagues describe him as "Joel is a very kind and sociable person. Since i started working with Joel i could count with a person with a lot sence of responsability and organization. Joel always care with her tasks and goals , making him a excellent team player. It was a pleasure work with him."

Joel Mota's Current Company Details
Inetum

Inetum

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IT Service Supervisor - Inetum
Employees:
1508
Joel Mota Work Experience Details
  • Inetum
    It Service Supervisor
    Inetum May 2024 - Present
    Porto, Portugal
    At BNP Paribas Personal FinanceCoordenar equipa de Local IT do BNP Paribas Personal Finance;Assegurar e garantir o nível de serviço e SLAs;Formação a novos colaboradores.Controlo de timeline de projetos e garantia de entrega dos objetivos;Receção, triagem e resolução de pedidos através de sistema de ticketing (ServiceNow), resultando na interação direta com utilizadores;Instalação de postos de trabalho via SCCM;Atualização, configuração e manutenção de sistemas operativos, telefones, wallboards e outros equipamentos de rede;Criação de acessos nas várias ferramentas e aplicações de Identity Access Management;Criação e configuração de extensões no CallManager da Cisco;Gestão de Active Directory;Gestão de inventário de equipamentos end-user;Suporte local aos utilizadores;Gestão do sistema de backups (Tivoli Storage Manager);
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  • Real Life Technologies
    Gestor Operacional
    Real Life Technologies Sep 2022 - May 2024
    Ao serviço do BNP Paribas PF
    View
  • Real Life Technologies
    Técnico De Suporte Em Ti
    Real Life Technologies May 2019 - Aug 2022
    Porto, Portugal
    Ao serviço do BNP Paribas PF
    View
  • Pc.Clinic
    Team Leader
    Pc.Clinic Jan 2018 - Apr 2019
  • Pc.Clinic
    Técnico De Informática
    Pc.Clinic Nov 2009 - Dec 2017
  • Amorim
    Técnico De Informática
    Amorim Mar 2007 - Sep 2009
    View
  • Amorim
    Estagiário Na Direcção De Sistemas De Informação
    Amorim Aug 2006 - Feb 2007
    View

Joel Mota Skills

Negotiation Team Management Atendimento Ao Cliente Suporte Para Help Desk Suporte Ao Cliente Customer Service Microsoft Outlook Microsoft Excel

Joel Mota Education Details

  • Colégio Internato Dos Carvalhos
    Colégio Internato Dos Carvalhos
    Informatics

Frequently Asked Questions about Joel Mota

What company does Joel Mota work for?

Joel Mota works for Inetum

What is Joel Mota's role at the current company?

Joel Mota's current role is IT Service Supervisor - Inetum.

What is Joel Mota's email address?

Joel Mota's email address is jo****@****life.pt

What schools did Joel Mota attend?

Joel Mota attended Colégio Internato Dos Carvalhos.

What are some of Joel Mota's interests?

Joel Mota has interest in Arts And Culture.

What skills is Joel Mota known for?

Joel Mota has skills like Negotiation, Team Management, Atendimento Ao Cliente, Suporte Para Help Desk, Suporte Ao Cliente, Customer Service, Microsoft Outlook, Microsoft Excel.

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