Joel O Email and Phone Number

• Active member of the senior management team, strategically partnered with the Managing Director, analyzed the organization’s critical business requirements, developed and executed a robust multi-brand business vision, set out new operating frameworks and KPI’s that focused on business growth, talent development, financial optimisation and business excellence.• Devised and rolled out the annual sales and marketing growth strategies which focused on stronger brand recognition, smart ‘go-to-market’ programmes, customer acquisition and revenue growth.• Managed international imports and exports of all motorcycles and products, which included improvements to timescales and processes. Managed investigations, which related to grey importation and counterfeit goods.• Full P&L responsibility, which included the safeguarding and overall integrity of the annual financial reporting outputs by continuously challenging and monitoring the monthly finance team and their reporting packs.

• Responsible for the performance of the retail finance and insurance division of the business, which included the facilitation of bank finance for customers.• Implemented a sales strategy that aligned with the regional sales and marketing objectives. Which included the creation of tangible policies and programmes that focused on the expansion of the customer base and the delivery of aggressive revenue growth within statutory constraints.• Executed demand forecasting, competitor analysis, pricing analysis, identified segment gaps, and was responsible for analysis of sales trends across multiple brands, model lines and segmentations.

• Implemented innovative sales and marketing campaigns that reshaped the company’s image and focused on the development of brand identity, recognition and customer loyalty through improved service processes.• Responsible for the performance of the dealership; which included setting and exceeding business growth and sales targets.• Developed monthly performance management processes and instigated reports that outlined financial performance, market trends and competitor benchmark performance by country, segment and market share.

• Developed new customer relationships and managed the entire sales process; assessed and met client needs, upsold on customized solutions, closed deals, and followed up on after sales activities.• Developed successful sales campaigns that focused on product advantages to maximise deal closures.• Utilised data and sales experience to continually improve the client experience to maximize and exceed sales targets whilst ensuring the highest levels of client satisfaction.• Prepared activity and forecast reports for the senior management team.