Establish document control systems, update design documentation, and distribute to relevant parties. Initiate and analyze refund processes and final invoices; Grow interpersonal relations with clients and agencies. Raise APM terminal invoices online except for special cases and vouchers for debit notes, bank drafts, and online payments. Process refunds and share weekly updates of delivered shipments passed to the accounts department for invoicing; compile and vet final exchange control documents for clients. Receive and proper vetting of documents remitted by field Officers and transporters; made proper computation of custom duty payments by company clients; Critically assess online debit notes on clients before executing payment and Direct Trader Input page to ensure error free

Entertained car buyers, handled customer complaints or inquiries and settled appointments via Internet Leads and vehicle test drives for customers; upheld major competitor’s products and prices information.•Established and implemented a system to generate sales leads which resulted in a 35% improvement in sales performance.•Determined best ways to achieve sales goals and increased territories client base by 25% within year of employment.•Improved relationships with clients and supervised customer preferences to determine focus of sales efforts.•Forecasted sales and tracked inventories as well as succumbed and accomplished reports on sales.

Answered telephones and gave information to callers, took messages and transferred calls to appropriate individuals. Administered paper or electronic filing systems, recorded information and updated paperwork competently.•Implemented payroll functions and evaluated balance sheets or general ledger accounts for effective financial records.•Maintained office inventory, anticipated supplies, evaluated new office products, and verified receipt of supplies.•Successfully received 100% satisfaction rating by employees and awarded most hardworking intern of the year.•Operated office equipment, kept and secured financial information by concluding database back-ups.

Delivered weekly schedule of planned activities as well as feedback and comments related to product content and pricing.•Recommended necessary tactical actions and obtained authority for expenses and recorded in line with company policy.•Achieved targeted sales, cultivated long-term relationships with clients, and facilitated solutions to address concerns.•Increased level of sales and business mix from individual clients and established sources of potential clients.