Joel Oller Email & Phone Number

Taunton, Massachusetts, United States

• Selling and servicing a dedicated account base within a given region via outbound calling activities.
• Stay current on market trends
• Attend weekly/monthly sales meetings
• Maintain networking sources to identify new customers.
• Develop and maintain a current customer profile.
• Proactively call and communicate into target markets.

Taunton, Massachusetts, United States

- Receiving high volume of product deliveries at different accounts throughout the assigned territory- Distributing and stocking product in customer accounts as needed- Enhancing visibility of shelves, displays, windows, cold boxes, and counters, according to merchandising standards- Build relationships with key account stake holders, managers, owners.

Massachusetts, United States

Greater Boston Area

- Assist patients, families, staff representatives, and other departments in the appropriate coordination of requested hospital support services and activities- Responsible for a high volume of incoming complaints or patient/family needs via telephone or walk in- Receive and enter incoming cases regarding patient/family needs, concerns or complaints..

Greater Boston Area

- Perform administrative duties under general supervision. This includes but is not limited to, answering and redirecting telephone calls, faxing, copying, filing; maintaining communication with department personnel as needed- Schedule, register, check-in patients for appointments/procedures- Receive patient at arrival, verify and obtain all necessary.

Greater Boston Area

- Act as the point of reference for residents/guests who need assistance or information and attend to their wishes- Understand residents' needs and provide them with personalized solutions with the upmost courteous customer service- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.

Cambridge, MA

- Provide Administrative and Events support for the Center’s Director; support planning and logistics for CBMM events- Coordinate department events, luncheons and meetings; first point of contact for guest or vendor inquiries- Update CBMM website with information on speakers and special events; on-site lead working with colleagues on event set-up and.

Cambride, MA

- Serve as the front-line person receiving all building request and reported calls- Process and act as liaison for work order and equipment repair completion- Answer phone calls, voicemails, and emails from internal and external customers with facility-related issues- In collaboration with the Facilities Administrator, review maintenance work and equipment.

Greater Boston Area

- Utilize SharePoint/Service Manager for incident/documentation management in a knowledge-based FAQ environment- Assign tasks/build reports to gauge the metrics of tickets being closed- Work with multiple teams throughout Fidelity's IT department to assure tickets being escalated to the correct division

Greater Boston Area

- Acted as temporary Administrative Assistant - Maintained supply inventory- Work order process and dispatching, overseeing tenant inquiries- General building cleaning/maintenance

Greater Boston Area

- Answered and re-directed 20-40 phone calls each day- Scheduled and canceled appointments, and reviewed and replied to client/patient emails- Organized 100-200 files numerically and alphabetically twice a week- Basic entry-level administrative support

Bachelor’S Degree, Project Management

Information Technology

- One year career-development program comprised of college-level courses, professional training, and a six-month professional internship.

High School Diploma