Joel Olumide Email & Phone Number

Lagos, Nigeria

Lagos State, Nigeria

Lagos State, Nigeria

Account Management, Portfolio Management, Achieving Financial Goals

Lagos State, Nigeria

• Served as a distinguished company representative, delivering speeches at conferences and seminars that led to a 20% increase in client acquisition.• Devised and executed innovative lead generation strategies, resulting in a 25% surge in lead conversions and contributing to revenue growth.• Pioneered the identification of untapped revenue opportunities, leading to the successful implementation of new revenue streams and a 15% increase in overall revenue.• Orchestrated the seamless coordination of sales team operations, ensuring optimal teamwork, and achieving a 30% improvement in team efficiency and performance.• Mentored and guided the sales team, contributing to their professional growth and achieving a 20% increase in individual sales performance.

Lagos State, Nigeria

• Executed KYC procedures and meticulously updated CRM comments, enhancing data accuracy by 20% and improving customer profiling efficiency.• Proactively identified and converted prospective leads, resulting in a 30% increase in successful lead conversions and revenue generation.• Implemented a rigorous follow-up strategy on inactive leads, resulting in a 25% revival rate and contributing to revenue growth.• Facilitated seamless financial transactions, including deposits, withdrawals, bonuses, and third-party reversals, achieving 100% accuracy and compliance.• Conducted client education sessions on MT4 and XStation trading platforms, leading to a 15% improvement in client platform proficiency and satisfaction.

Lagos, Nigeria

• Delivered expert financial advice, resulting in a 15% increase in clients meeting or exceeding their financial goals.• Educated an average of 10 potential clients daily on the benefits and necessity of insurance policies, contributing to a 25% rise in policy subscriptions.• Successfully guided policyholders through policy utilization and claims procedures, resulting in a 20% decrease in claim processing time and improved client satisfaction.• Developed personalized financial plans for clients, leading to a 30% increase in policyholder retention and long-term engagement.• Collaborated with cross-functional teams to streamline policy administration processes, reducing administrative errors by 15% and enhancing overall operational efficiency.

Ilupeju, Lagos, Nigeria

• Engaged with potential customers to effectively communicate product features and benefits, resulting in a 20% increase in customer inquiries converted to sales.• Provided exceptional customer service, resolving issues promptly for VIP customers, resulting in a 95% customer satisfaction rate.• Conducted successful home service resolutions for customers, achieving a 25% reduction in service-related complaints and enhancing customer loyalty.• Demonstrated expertise in field service activities, contributing to a 15% improvement in service efficiency and timely issue resolution.• Achieved a 10% increase in sales of Airtel products, including Mifi and Routers, through targeted product presentations and persuasive communication techniques.

Master Of Agricultural Technology (M. Agric. Tech), Agronomy

Bachelor Of Agriculture (B. Agric), Horticulture, Second Class Upper