Preside over the day-to-day facility operations, including the completion and coordination of maintenance, repairs, and janitorial services. Manage the procurement of necessary supplies and equipment by negotiating favorable contracts with third-party vendors.Lead a team of professionals in completing multiple, simultaneous projects by set deadlines to uphold business initiatives. Conduct regular inspections to identify and mitigate potential safety hazards; implement corrective actions promptly as needed. Oversee facility budget; track expenses and identify cost-saving opportunities. Actively collaborate with leadership to plan and execute renovation plans, ensuring minimal disruption to operations. Supervise third-party contractors in various locations and internal cross-functional teams in the maintenance, repair, and overall upgrading of the entire facility.Implemented energy-efficient practices resulting in reduced utility costs and environmental sustainability. Trained and mentored a team of maintenance staff promoting a culture of professionalism and accountability. Entrusted with the purchasing of all facility equipment.• Developed and implement preventive maintenance schedules to ensure equipment efficacy, minimal downtime, and increased longevity of equipment across all locations and ultimately resulting in increased FY sales.• Direct, plan, and lead the renovations of the entire Austin and Dallas markets unit from inception to completion (across eight locations overall).• Self-directed, adept at making informed decisions and being highly effective in project management, delegating and prioritizing work, and efficiently organizing projects and teams independently. Displayed experienced technical knowledge of facility systems including HVAC, fire systems, BMS, water treatment, plumbing, and electrical.

Preside over the day-to-day facility operations, including the completion and coordination of maintenance, repairs, and janitorial services. Manage the procurement of necessary supplies and equipment by negotiating favorable contracts with third-party vendors.Lead a team of professionals in completing multiple, simultaneous projects by set deadlines to uphold business initiatives. Conduct regular inspections to identify and mitigate potential safety hazards; implement corrective actions promptly as needed. Oversee facility budget; track expenses and identify cost-saving opportunities. Actively collaborate with leadership to plan and execute renovation plans, ensuring minimal disruption to operations. Supervise third-party contractors in various locations and internal cross-functional teams in the maintenance, repair, and overall upgrading of the entire facility.Implemented energy-efficient practices resulting in reduced utility costs and environmental sustainability. Trained and mentored a team of maintenance staff promoting a culture of professionalism and accountability. Entrusted with the purchasing of all facility equipment.• Developed and implement preventive maintenance schedules to ensure equipment efficacy, minimal downtime, and increased longevity of equipment across all locations and ultimately resulting in increased FY sales.• Direct, plan, and lead the renovations of the entire Austin and Dallas markets unit from inception to completion (across eight locations overall).• Self-directed, adept at making informed decisions and being highly effective in project management, delegating and prioritizing work, and efficiently organizing projects and teams independently. Displayed experienced technical knowledge of facility systems including HVAC, fire systems, BMS, water treatment, plumbing, and electrical.

Provided unparalleled service to fellow cohorts and customers alike while upholding the Buffalo Wild Wings mission. Monitored service standards on a regular basis and evaluated employee performance. Ensured complete guest satisfaction by interacting with guests, requesting feedback, and actively coaching and disciplining team members when necessary. Ensured labor and staffing was compliant with company standards. Selected as Buffalo Wild Wings' GM representative for the Denver Broncos/Buffalo Wild Wings marketing collaboration. Increased community relations through internal "Eat Wings, Raise Funds" and "Home Team Advantage" programs.● Fully staffed and trained 70 new employees within three months; this team ultimately raised the bar on outstanding guest service and increased Guest Experience scores in all areas.● Consistently decreased overall turnover, increased sales year-over-year, and regularly scored above 94% in the company's weekly "Likely to Recommend" scoring index. Increased Quality Assurance scores to meet and beat company standards.● At 40.07% per week, the location had the highest loyalty attachment in the region in Buffalo Wild Wings' Blazing Program.● Decreased and maintained food and alcohol waste percentage below company's set goal of 1.00%.

Led restaurant-level operations and oversaw the day-to-day success from front to back of house through a diverse team of managers and team members. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure the highest quality. Developed sales forecasts and schedules to reflect desired targets. Performed regular restaurant walk-throughs to gauge timeliness and excellent service quality. Initiated negotiations regarding vendor contracts and kept updated records of contracts, billing, and general accounting.Spearheaded the development of multiple community programs. Created and participated in "Olive Garden Day" at Crest Hill Middle School - a program developed to give children the opportunity to learn about the culinary arts and Olive Garden's day-to-day operations. Conceived "Teacher Appreciation Days" to recognize and reward elementary school teachers for their dedication and commitment to the children in our communities.● Promoted throughout tenure; advanced through promotions culminating in the oversight of $4.8M F&B operations (casual dining restaurant, bar and banquet setting/ large party catering, to-go sales with a 120-member team).● Achieved 3.3% sales growth year-over-year during the organizations most challenging year (FY2013).● Achieved record profitability of restaurant performance earnings, up $84,755 in PE year vs. year