Joel Pearson Email & Phone Number

Sheffield

(Alcoa split to form a separate company Arconic )Main duties are the maintenance and support for the FR domain. I am responsible for my own work load; Project plans through to implementation reference infrastructure upgrades. I also support application servers and work along side an applications department to meet there requirements.I also actively manage.

Sheffield, United Kingdom

• Day to day support of infrastructure, 3rd line support.
• VMware and some Hyper V support.
• Windows 2012 / 2008 / 2003 / 2000 server support.
• Installation and configuration of Physical infrastructure.
• Hardware Dell, HP, Lenovo, EMC, Satabeast.
• SCCM 2012 installation, deployment and administration.

Sheffield, United Kingdom

• Systems support and infrastructure maintenance of 7 industrial business sites, primarily responsible for 2 sites, both office block and shop floor.
• Rollout of new hardware and software systems throughout both sites.
• Daily support including remote work, administration, third party software support, desktop / laptop builds, project planning.
• Close co-ordination with group IT technical team liaising on infrastructure changes.
• Working within different areas of the business to… Show more
• Working within different areas of the business to implement a variety of systems.

Sheffield

• Daily support and implementation of software / hardware systems.
• Helpdesk administration and support including remote support, Active directory, Citrix, Cisco call manager, third party software, hardware and BlackBerrys.
• Installation of new hardware including Dell desktop / laptops and servers, Cisco switches, SATA beasts, Overlans, KVM terminals, Cat 5 and fiber patch cabling.
• Office support including desktops / laptops, LAN patching, Xerox and HP LAN hardware, remote CCTV… Show more
• Office support including desktops / laptops, LAN patching, Xerox and HP LAN hardware, remote CCTV, building access controls, Digital scanners and senders.
• Company standard laptop and desktop OS imaging and configuration using Symantec Ghost.

Sheffield

• 1st and 2nd line Support of POS products for customers such as Monsoon, Virgin Rail, Links of London, Kurt Geiger, Jewsons.
• Hardware builds and disc imaging for IBM systems, modem support, Cisco switches and Vodafone Paqnet.
• BACS and EFT file transfers on secure dial up systems.
• Software support including coverage of Windows XP / 2000 / 2003 server, Microsoft Office, Encore, Retail Star, VNC, RDP, Retail-J, PCAnywhere, Xcellenet, Servasure, raDos, Redcard, basic SQL, VPN’s and… Show more
• Software support including coverage of Windows XP / 2000 / 2003 server, Microsoft Office, Encore, Retail Star, VNC, RDP, Retail-J, PCAnywhere, Xcellenet, Servasure, raDos, Redcard, basic SQL, VPN’s and dialup support.
• Dealing with account managers on a daily basis, including a role on the transformation board.