Joel Pearson Email & Phone Number

Sheffield

(Alcoa split to form a separate company Arconic )Main duties are the maintenance and support for the FR domain. I am responsible for my own work load; Project plans through to implementation reference infrastructure upgrades. I also support application servers and work along side an applications department to meet there requirements.I also actively manage my team members, from mentoring to delegating work. My team are very all round IT administrators like myself and I enjoy putting time… Show more (Alcoa split to form a separate company Arconic )Main duties are the maintenance and support for the FR domain. I am responsible for my own work load; Project plans through to implementation reference infrastructure upgrades. I also support application servers and work along side an applications department to meet there requirements.I also actively manage my team members, from mentoring to delegating work. My team are very all round IT administrators like myself and I enjoy putting time into passing on my knowledge to them.Some of my duties include:- Projects:- Infrastructure migration to a new network; Data Centre Installation and Migration.- Installation and configuration of Data Centre infrastructure.- Intune and Azure- Documented paper work such as PIPs and change control.- Monitoring configuration / Solarwinds.- Projects 2003 / 2008 Migration, KMS, WSUS, Group Policies, Application migrations, Data Server migrations, AV Installation and configurations.- Citrix Xenapp Installation, administration and Support. RDS 2008 R2 and 2012 administration.- SCCM Installation, administration, package and software scripting deployment, endpoint deployments.- Various AV products, Symantec, Sophos, Trend and Forefront. - VMware and some Hyper V support. - Veeam, Microsoft, Acronis, DPM and Symantec backup products.- Paperwork and documentation ref Compliance and Standards ASAT. PIPS and Change Control. Retina scanning and CVE remediation.- Hardware and Servers and SANS including Dell, HP, Lenovo, EMC, Nexsan, Nimble, V2, HP Altera.- International support / implementation and remote support.- Windows 2019 / 2016 / 2012 / 2008 / 2003 / 2000 server installation, configuration and support.- Cyber Essentials and conformance with security policies.- Voip, Cisco Call Manager and 3CX implementation and support.- Site migrations Show less

Sheffield, United Kingdom

• Day to day support of infrastructure, 3rd line support.• VMware and some Hyper V support. • Windows 2012 / 2008 / 2003 / 2000 server support.• Installation and configuration of Physical infrastructure.• Hardware Dell, HP, Lenovo, EMC, Satabeast.• SCCM 2012 installation, deployment and administration. • Documented paper work such as PIPs and change control.• International support / implementation and remote support.• Monitoring configuration /… Show more • Day to day support of infrastructure, 3rd line support.• VMware and some Hyper V support. • Windows 2012 / 2008 / 2003 / 2000 server support.• Installation and configuration of Physical infrastructure.• Hardware Dell, HP, Lenovo, EMC, Satabeast.• SCCM 2012 installation, deployment and administration. • Documented paper work such as PIPs and change control.• International support / implementation and remote support.• Monitoring configuration / Solarwinds.• Project design and implementation through to installation.• Projects 2003 / 2008 Upgrade, KMS, WSUS, Group Policies, data migrations. Show less

Sheffield, United Kingdom

• Systems support and infrastructure maintenance of 7 industrial business sites, primarily responsible for 2 sites, both office block and shop floor.• Rollout of new hardware and software systems throughout both sites.• Daily support including remote work, administration, third party software support, desktop / laptop builds, project planning.• Close co-ordination with group IT technical team liaising on infrastructure changes.• Working within different areas of the business to… Show more • Systems support and infrastructure maintenance of 7 industrial business sites, primarily responsible for 2 sites, both office block and shop floor.• Rollout of new hardware and software systems throughout both sites.• Daily support including remote work, administration, third party software support, desktop / laptop builds, project planning.• Close co-ordination with group IT technical team liaising on infrastructure changes.• Working within different areas of the business to implement a variety of systems.• Coordinating with third parties on maintenance and project implementation.• Induction of new users to the company, IT policies and procedures.• Worked at the company’s Hungarian site, supporting the migration of current IT systems onto a new domain. Show less

Sheffield

• Daily support and implementation of software / hardware systems.• Helpdesk administration and support including remote support, Active directory, Citrix, Cisco call manager, third party software, hardware and BlackBerrys. • Installation of new hardware including Dell desktop / laptops and servers, Cisco switches, SATA beasts, Overlans, KVM terminals, Cat 5 and fiber patch cabling.• Office support including desktops / laptops, LAN patching, Xerox and HP LAN hardware, remote CCTV… Show more • Daily support and implementation of software / hardware systems.• Helpdesk administration and support including remote support, Active directory, Citrix, Cisco call manager, third party software, hardware and BlackBerrys. • Installation of new hardware including Dell desktop / laptops and servers, Cisco switches, SATA beasts, Overlans, KVM terminals, Cat 5 and fiber patch cabling.• Office support including desktops / laptops, LAN patching, Xerox and HP LAN hardware, remote CCTV, building access controls, Digital scanners and senders.• Company standard laptop and desktop OS imaging and configuration using Symantec Ghost.• Purchasing of IT hardware for Group infrastructure. Show less

Sheffield

• 1st and 2nd line Support of POS products for customers such as Monsoon, Virgin Rail, Links of London, Kurt Geiger, Jewsons.• Hardware builds and disc imaging for IBM systems, modem support, Cisco switches and Vodafone Paqnet.• BACS and EFT file transfers on secure dial up systems.• Software support including coverage of Windows XP / 2000 / 2003 server, Microsoft Office, Encore, Retail Star, VNC, RDP, Retail-J, PCAnywhere, Xcellenet, Servasure, raDos, Redcard, basic SQL, VPN’s and… Show more • 1st and 2nd line Support of POS products for customers such as Monsoon, Virgin Rail, Links of London, Kurt Geiger, Jewsons.• Hardware builds and disc imaging for IBM systems, modem support, Cisco switches and Vodafone Paqnet.• BACS and EFT file transfers on secure dial up systems.• Software support including coverage of Windows XP / 2000 / 2003 server, Microsoft Office, Encore, Retail Star, VNC, RDP, Retail-J, PCAnywhere, Xcellenet, Servasure, raDos, Redcard, basic SQL, VPN’s and dialup support.• Dealing with account managers on a daily basis, including a role on the transformation board.• Documentation creation for centralized knowledgebase.• Liaising with 3rd line and third parties on problem resolutions. Show less