Joel Raskin Email & Phone Number

Montreal, Quebec, Canada

Worked with clients on Sage X3 implementation from inception to completion.Identified customers' business and process requirements to develop detailed system configuration.Trained existing customers on new applications, and new customers on existing applications.Prepared training documentation and customer user guides.

Responsible for the implementation of Genius ERP software for customers.Identified customer needs, to establish a deployment and training strategy. Trained users and provided technical and policy support.

Région De Montréal, Canada

Specialist in the full life cycle implementation of ERP systems in a manufacturing environment.Project Leader with strong organizational and communication skills, acting as a liaison between the software provider and the end user client.

Laval, Qc

Diagnosed, troubleshot and resolved hardware, software and other network/system problems. Authorized system modifications. Selected and integrated Sage X3 ERP system, optimizing productivity.As a Power User, provided training and support for Sage ERP X3 software.Selected and assessed raw materials and production packaging suppliers.Developed and deployed procurement and contract management instructions, policies and procedures for, as per ISO 9001 documentation.Generated new business and developed new customers/products for the Contract Manufacturing Division, by maintaining excellent personal rapport with customers.Administered/maintained computer network and underlying environments including hardware, operating systems applications, and all settings.Represented company in negotiating contracts and formulating supplier policies, under a GMP environment.Oversaw the preparation/distribution of factory production schedules, optimizing productivity and meeting delivery requirementsWorked with Management and Marketing, Sales, Production, and Maintenance Department Supervisors.

B.Comm, Management, Accounting

Education record