Joel Rieck Email & Phone Number

Richland, Washington, United States

• Managing 44 software applications across four organizations• Managing the Executive Order 14028 compliance with all software applications• Creating and maintaining software documentation based on organization procedures• Performing independent technical reviews for other project managers' projects• Manage backlog boards with the Agile methodology in Azure DevOps• Current member of a Project Management Steering Committee, facilitating resources, guides, and training for Azure DevOps and the Agile sprint processes• Gathering requirements for existing and new software applications for development• Creating and maintaining software documentation based on various organization procedures• Assisting as an independent technical reviewer for project managers' software documentation• Managing software engineers to complete sprints and releases• Meeting with software owners to discuss ongoing and future features and modifications

Richland/Kennewick/Pasco, Washington Area

• Managed 6 products with audience of 8.5 million users• Translated business goals, feature concepts, and customer needs into prioritized product requirements and use cases• Assessed ease versus impact to balance short-term priorities with long-term company vision• Managed 10 person US product team• Supervised over 50 product releases in both Agile and Waterfall methodologies• Technical due diligence and integration planning on 30 million Euro acquisition• Performed cross-team product training

Richland/Kennewick/Pasco, Washington Area

• Designed and updated test cases to complete consistent manual tests• Worked with off-site teams to complete timely tests and facilitate smooth product releases• Performed regression testing, exploratory testing, and acceptance testing• Documented, triaged, and managed product defects in Azure DevOps and worked with developers to facilitate resolution

Bellevue, Wa

• Resolved issues and bugs received from users and vendors• Determined issues with local data and resolve data inconsistencies• Provided analysis on trending issues with local data content• Analyzed data from Bing’s Report a Problem page to provide categorical trends• Wrote and used Scope SQL code to proactively fix data errors in Bing entities• Managed a project in which Microsoft hired vendor companies to stabilize data quality in the Bing search engine• Increased performance standards among data judges to ensure low disagreement rating of data• Oversaw weekly meetings with vendor companies to identify any negative quality trends and provided solutions to potential issues• Worked with vendors to provide technical and analytical information and validated entity data for use in vendor quality analysis• Produced weekly reports to tabulate the amount of work remaining for vendors, and worked with development teams to proactively add more information for consideration by data judges• Advised vendor companies on guideline changes to collaborate efficiency and quality• Created documentation of Microsoft software and projects guidelines for data judges

Bellevue, Wa

• Cleaned and entered data received from law courts and loaded into company database• Wrote queries to analyze data and produced various reports for both clients and billing managers, pulling summary reports of client activities in various courts• Entered extremely time sensitive cases to the company database with a record of high fidelity• Corrected data coming into queues through a fuzzy matching system• Contacted clients and the company client support group to gather project requirements• Reevaluated task priorities as new deadlines were added

Bachelor Of Business Administration (B.B.A.), Management Information Systems

Bachelor Of Science (Bs), Economic Sciences