Joel Rivas Email and Phone Number
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Accomplished and passionate restaurant professional looking for new areas of opportunity to build on my extensive customer service experience. Dedicated manager with strong work ethic and commitment to creating a positive guest and team experience.Exceptional relationship building skills among guests, management team, employees and vendor partners.
Roy Pope Grocery Fort Worth
View- Website:
- roypopegrocery.com
- Employees:
- 11
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General Manager And BaristaRoy Pope Grocery Fort WorthUnited States
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General Manager/BaristaRoy Pope Grocery Fort Worth Aug 2022 - Present
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Business Development RepresentativeNcr Corporation Oct 2021 - Apr 2022Atlanta, Georgia, Us -
General ManagerHog Island Oyster Co Jun 2018 - Jul 2020Oversaw daily restaurant operations; managed and lead staff and cultivated a positive work environmentConsistent with B Corps status, ensured social, environmental performance, accountability and transparency standards upheldActed quickly to develop new ways of working in response to Covid, including set-up of 3rd party delivery systemsClosely monitored social media handles to gain insight, respond to customer inquiries/complaints and continually refine service experienceContributed to restaurant business and marketing strategiesHeld P&L accountability; set annual budget goals, managed sales analysis, forecasting and payroll -
Assistant General ManagerBluestem Brassiere Dec 2014 - Feb 2018Manage all front of house operations for high volume downtown San Francisco restaurantPlan, forecast and manage business needs in line with travel and convention seasonality Closely monitor social media handles (Yelp, Trip Advisor, Open Table) to gain customer insight and continually refine service experienceOversee, coach and provide training and development for staff of 40+Analyze labor costs and continually adjust staffing levels to increase marginsMaintain strong floor presence to appropriately balance house interest and guest experience -
General ManagerJeffrey'S Nov 2012 - Oct 2014Relocated from Bay Area to assist with grand re-opening of Jeffrey's, Austin's premier fine dining establishment and one of Bon Appétit Magazine's top 10 Best New Restaurants of 2013 Developed fine dining curriculum to elevate service experience in a newly re-imagined upscale dining environment Hired, trained and managed front of house staff helping to define roles and responsibilities within new team structure Ensured precise attention to executional details which became a defining quality of the restaurant Held P&L accountability, managed sales analysis, forecasting, payroll and nightly cash drop
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Floor ManagerWayfare Tavern Oct 2010 - Oct 2012San Francisco, Ca, UsManaged day to day operations in high volume San Francisco tavern specializing in authentic turn of the century American cuisine Applied a hands-on approach to managing staff ensuring structure and support in their roles Conducted nightly pre-shift and monthly staff meetings to educate and inform staff of restaurant policies, menu development and overall best practicesStreamlined guest seating and reservation system Ensured compliance with legal regulations and policy, including newly introduced state mandated break system -
General ManagerLambert'S Downtown Bbq Oct 2006 - Jul 2010Successfully opened and managed front of house operations for upscale BBQ restaurant and live music venueRecruited, hired, supervised, scheduled and motivated staff of 50+ Contributed to positive team culture that resulted in high retention rates Built lasting relationships with guests that helped foster repeat business Held P&L accountability, managed sales analysis, forecasting, payroll and nightly cash dropsHandled daily liquor, wine and beer purchasing and managed against margin goals
Joel Rivas Skills
Joel Rivas Education Details
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University Of North TexasRadio And Television
Frequently Asked Questions about Joel Rivas
What company does Joel Rivas work for?
Joel Rivas works for Roy Pope Grocery Fort Worth
What is Joel Rivas's role at the current company?
Joel Rivas's current role is General Manager and Barista.
What is Joel Rivas's email address?
Joel Rivas's email address is jo****@****rie.com
What is Joel Rivas's direct phone number?
Joel Rivas's direct phone number is (415) 547*****
What schools did Joel Rivas attend?
Joel Rivas attended University Of North Texas.
What skills is Joel Rivas known for?
Joel Rivas has skills like Event Planning, Customer Service, Fine Dining, Catering, Event Management, Business Development, Culinary Skills, Management, Food And Beverage, Restaurant Management, Leadership, Hospitality Industry.
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