Joel Thomas Email & Phone Number

· Responsible for oversight and hands-on maintenance, integration and enhancement of all existing IT systems and network. · Coordinates the acquisition, replacement and upgrade of the Town’s digital environment, including multiple cloud environments, computer hardware and software programs with an appropriate equipment replacement program and ensuring a cost effective industry standard life cycle.· Manage, direct, and coordinate department staff including contracted service providers of IT services to the Town of Sylvan Lake to ensure quality control, professional development and corporate objectives are accomplished.· Responsible for the planning, management and efficient implementation of short-term and yearly operating plans including development of yearly and 3 year strategic and operating budgets.· Assist with the development of Department Policies, Operating Procedures and Emergency Management Procedures.

Alberta, Canada

Working with organizations and marketing teams across North America to create region specific highly bespoke lead generation campaigns.

Red Deer, Alberta

I served as the IT Coordinator overseeing six MNP offices in the Central Alberta region, offering support to 170 team members both on-site and remotely. My responsibilities included addressing hardware and software issues, providing technical assistance for laptops, desktops, printers, and mobile devices. I played a key role in defining plans, developing strategies, and implementing technology solutions for the region. Additionally, I collaborated with ArcServe to execute data backups and facilitate data recovery processes.

Lacombe, Alberta

Responsible for admin and all things social media for the 3 time Allan Cup champions, Lacombe Generals (Senior AAA Hockey).

Bachelor Of Technology (Btech), Information Technology

Education record