Joel Saaghy

Joel Saaghy Email and Phone Number

Open to New Opportunities in Training and Education, Learning and Development, Operations, Account Management, and Strategic Communication @ PCYC NSW
Joel Saaghy's Location
Wollongong Area, Australia
Joel Saaghy's Contact Details

Joel Saaghy work email

Joel Saaghy personal email

n/a
About Joel Saaghy

As a dynamic and outgoing professional with strong leadership and operational abilities, I excel in social engagement, strategic communication, and effortlessly connecting with diverse individuals. My intuitive and perceptive nature enables me to envision innovative solutions and navigate challenges with creativity, making me an effective leader in driving positive change. I am adept at building and leading effective teams and fostering a positive and supportive work environment. I build genuine relationships, fostering a positive and supportive work environment, while also empowering and motivating individuals. I am highly skilled in strategic operations including planning and execution, ensuring seamless coordination and efficiency across projects and business areas. My keen eye for detail enables me to manage complex processes with precision, delivering results that exceed expectations.With a passion for learning, I embrace diverse challenges and stay ahead of the curve, guiding the team toward continuous growth and success. My communication prowess allows me to articulate ideas with enthusiasm and clarity, captivating audiences and building meaningful connections. My ability to communicate complex concepts clearly and engagingly makes me an influential trainer, leaving a lasting impact on learners, adeptly guide discussions and collaborative sessions, fostering an environment of open dialogue and productive outcomes. With a passion for continuous improvement and a commitment to excellence, I bring a holistic set of skills that make me an invaluable asset as a passionate, motivated, and adaptive leader, confident in inspiring teams, developing people, and contributing to the success of any organisation.

Joel Saaghy's Current Company Details
PCYC NSW

Pcyc Nsw

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Open to New Opportunities in Training and Education, Learning and Development, Operations, Account Management, and Strategic Communication
Website:
pcycnsw.org.au
Employees:
165
Joel Saaghy Work Experience Details
  • Pcyc Nsw
    Activities And Administration Support (Volunteer)
    Pcyc Nsw Aug 2024 - Present
    Lake Illawarra
    PCYC is a not-for-profit organisation offering recreational, sporting, and educational programs for young people. In partnership with local police, PCYC promotes active lifestyles, leadership, and community, fostering positive relationships and creating a supportive environment for young people to thrive.Assist in organising and running recreational, sporting, and educational activities for youth.Provide administrative support, including data entry, managing membership and bookings, and filing.Help with event setup, logistics, and equipment management for programs and community events.Support program staff in supervising activities to ensure the safety and engagement of participants.Engage with young people, offering mentorship and fostering positive interactions.Promote PCYC programs to the community and help with outreach efforts.Contribute to maintaining a welcoming, inclusive environment for participants and volunteers alike.
  • Phoenix Institute Of Training
    Trainer And Assessor / Facilitator
    Phoenix Institute Of Training Aug 2023 - Present
    Phoenix Institute of Training is a boutique private training organisation providing first aid, manual handling, mental health, and child protection training for individuals and businesses located across Sydney and New South Wales.First Aid Trainer and Assessor / Mental Health Trainer and Assessor Scope:11244NAT - Course in Mental Health Support for First RespondersHLTAID011 - Provide First AidHLTAID010 - Provide basic emergency life supportHLTAID009 - Provide cardiopulmonary resuscitationHLTAID012 - Provide First Aid in an education and care settingDeliver training programs on first aid and safety, including basic life support, CPR, and general first aidDeliver training programs on mental health first aidConduct hands-on practical training sessions and assessments to ensure learners are competent in the required skillsMaintain currency with changes in safety regulations and industry best practices to ensure training content remains currentWork collaboratively with the training team to continuously improve the quality and effectiveness of our training offerings
  • Wellways Australia
    Team Lead, Se Nsw Newaccess By Beyond Blue
    Wellways Australia Sep 2021 - Jan 2023
    Se Nsw - Illawarra, Shoalhaven, And South Coast, Nsw
    Team Lead for the NewAccess by Beyond Blue program in South Eastern NSW, from Helensburgh in the north to the Victorian border, and across to Yass and the Snowy Mountains.Developed by Beyond Blue and delivered by Wellways, NewsAccess is a free mental health coaching program for anyone who feels stressed, anxious or overwhelmed about everyday life challenges, such as work, study, relationships, health and loneliness.For more info visit: https://www.wellways.org/newaccessRegion and PHN info: http://coordinare.org.au.pentos.internetrix.net/about-us/our-region/about-south-eastern-nsw/Leading a remote team of coaches and intake support workers across the SE NSW region. Community development and engagement across region.Engaging with local media. Coordinating community event promotions. Stakeholder relationship management. Facilitating program info webinars and presentations.Practicing clinical coaching with program participants. Supervision and coaching of team. Project management and process improvement.Reporting, data and trend analysis.
  • Phoenix Community Project
    Youth Mentor
    Phoenix Community Project Jan 2021 - Dec 2021
    Gymea, New South Wales
    Mentoring neurodivergent youths to build life, work, and social skills whilst nurturing their personal growth and empowerment.Providing group social support through various social activities and interactions.
  • Phoenix Community Project
    Operations Manager
    Phoenix Community Project Feb 2021 - Sep 2021
    Gymea, New South Wales
    Phoenix Community Project Inc was created to fill the gap in meaningful programs and opportunities for young neurodivergent individuals in our local community. Working in collaboration with the CEO for the not-for-profit (NFP)Responsible for the development, implementation, and ongoing evaluation of the operational business and strategic plans.Creating and leading projects to improve operational management systems, processes and best practices, including human resources, client onboarding, technology, and resource management.
  • Vital Training Solutions Pty Ltd Rto #91618
    Trainer
    Vital Training Solutions Pty Ltd Rto #91618 Jan 2021 - Sep 2021
    Gymea, New South Wales
    Vital Training Solutions is an organisation for vulnerable groups in the community, specifically people with a disability. Focused educational support for people with learning difficulties and disabilities to provide an equal opportunity and access to accredited training.Preparing for and running classes to provide access to accredited training.Supporting young adults with disabilities to upskill and formalise their skills in the workplace.Worked with local organisations to provide quality education and support.Delivered structured, flexible and relevant training sessions to assist learners regardless of education level to achieve personal training goals.
  • Big Red Group (Brg)
    Customer Experience Support Lead
    Big Red Group (Brg) Dec 2020 - Jan 2021
    Subject matter expert for consumer brands and first point of contact for support of outsourced contact centre team (head count 12-14)Adhoc training provided to outsourced contact centre teamHandled outsoured contact centre team escalations and resolutionsUpdated existing and created new training guides for teamSupported customer experience leadership team
  • Big Red Group (Brg)
    Account Management And Client Support Coordinator
    Big Red Group (Brg) Mar 2020 - Nov 2020
    Sydney, New South Wales, Australia
    Secondment role in the Experience Development Team: Responsible for Supply data hygiene and compliance across Salesforce and product systems (alfRED, ADR CRM, L&T Admin). Mapping and monitor live booking channel managers across brands and identify/resolve mapping issues. SME for the product catalogue, understanding business rules and downstream implications of change. Support Market Managers in complex product configuration scenarios. Ensure and support smooth BAU operations across the Supply Team (moderation boards, ad-hoc reporting). Making changes to product and supply information inside the different brand content management systems. Educating and training our suppliers on the self-service features available. Support the brands with loading products as required. Support the Market Managers in the supply team with any supplier related administration.
  • Big Red Group (Brg)
    Senior Multibrand Experience Consultant
    Big Red Group (Brg) Sep 2018 - Mar 2020
    Sydney, Australia
    The Big Red Group is an ecommerce business where we champion the experience economy and shift the way people experience life.Handle inbound phone calls, emails, and webchat in contact centre to provide accurate and in-depth assistance that exceeds the customer expectations. Handle escalated customer and operator complaints, investigate and advise appropriate resolutions. Handle corporate orders and group client bookings. Training and development of new and current staff in new processes, sales and service. Creating training and support materials for team. Support of team leader where required and supervising of team in leader’s absence. Multi-brand trained.
  • Magyar Bulls Hungarian Rugby League
    Player
    Magyar Bulls Hungarian Rugby League Aug 2017 - Dec 2018
    Sydney, Australia
    Internationally capped rugby league player for the Magyar Bulls - Hungary's national rugby league team. Currently capped with three international games in 2017 and seven in 2018.
  • Institute Of Applied Psychology
    Operations Manager
    Institute Of Applied Psychology Sep 2017 - Aug 2018
    Sydney, Australia
    Formerly the Epiphany Learning Group of Companies RTO #70206. Accredited training organisation in Coaching, Hypnotherapy, NLP and Counselling. Led operations for boutique registered training organization (RTO), including student consultation, enrolment, development and support areas of the business. Responsible for improving pre- and post-enrolment processes of students, prospect nurturing and student development, and various business operations processes. Assisted national growth projects including expansion of flagship training course in three new states. Liaised and assisted marketing and social media coordination. Assisted in recruitment and responsible for training and development of new staff. Assisted in clinic bookings for hypnotherapist clinic. Managed student enrolment sales team. Overall office management in absence of managing director.
  • Flight Centre Travel Group
    International Travel Consultant
    Flight Centre Travel Group Jan 2017 - Jul 2017
    Toronto, Canada Area
    Working Holiday Visa role. Consulted both leisure and business clientele to assist with their unique travel needs. Built personalized itineraries and travel experiences for each individual client. Streamlined client travel experience with attention to detail and focus on client needs. Ensured the client journey was consistent to build repeat business and deliver client and business success.Also delivered training to improve sales, communication, and rapport for sales team.
  • Public Outreach Fundraising
    Telephone Fundraiser
    Public Outreach Fundraising Jul 2016 - Jan 2017
    Toronto, Canada Area
    Working Holiday Visa role. Telephone fundraising for various charity and not-for-profit organisations, including Sick Kids Foundation, Doctors Without Borders (Medicin Sans Frontiers), and PLAN Canada (PLAN International).Role primarily focuses on educating, inspiring and generating new and existing donors/members for not-for-profit organisations.Was also part of a pilot program to implement effective upgrade campaigns for fundraising partners. Implemented a flexible and functional script to improve fundraising conversations and successful conversions/upgrades. Trained staff on communication and conversion techniques, mental preparation and job performance.
  • Tabcorp
    Outbound Customer Success Consultant
    Tabcorp Dec 2015 - Jun 2016
    Granville, Nsw
    Pilot project (Customer Success) team member in an outbound contact centre role focusing on various promotional and relationship management contact. Assisted team growth with training of new staff and occasional on-going training and information support provided.
  • Seek Learning
    Education Sales Consultant
    Seek Learning Nov 2014 - Dec 2015
    North Sydney, Nsw
    Phone and email-based education sales role focusing on consultative solution-based selling as well as career counselling. Providing education advice, career outcomes and opportunities, tailoring each consult to each student. Student (B2C) and Business (B2B) lead and pipeline management. Developed small-scale sales promotions and campaigns to implement in sales strategy. Introduced daily and weekly time and performance management tracker tool. Presented research to team for training including product and industry information. Delivered alternative sales tactics to team. Proficient user of SAP.Courses provided includes Project Management (PMI, PRINCE2, Agile, Six Sigma, CBAP) and Information Technology (Microsoft, Cisco, Oracle, SAP, CompTIA, Linux, ITIL, ISEB, ISC2, Red Hat) training solutions.
  • Scandinavian Australian Rugby League Association (Sarla)
    Founder; General Manager; Media And Promotions Contact
    Scandinavian Australian Rugby League Association (Sarla) Oct 2013 - Oct 2015
    Sydney Area, Australia
    Liaising with the governing bodies of Denmark, Norway and Sweden; strategic planning; promotion and awareness of Scandinavian rugby league; talent identification and pathway programs; sponsorship and innovative funding opportunitiesVisit www.facebook.com/sarla13 for more information or email team.sarla13@gmail.com
  • Rugbyleagueprofiler.Com
    Content Contributor & Blog Writer
    Rugbyleagueprofiler.Com Oct 2013 - Oct 2014
    Sydney, Australia
    Content contributor for various online platforms, primarily RugbyLeagueProfiler.com, the largest rugby league networking site in the world. I have also contributed articles to Rugby League Planet, and Rugby League European Federation.Content included articles and opinion pieces relating to local, domestic and international rugby league. You can find some of my articles on http://www.rugbyleagueprofiler.com/index.php?option=com_content&view=category&layout=blog&id=34&Itemid=69I have also written two articles for college on reviewing sports panels, including:From the Commentator’s Box: ICMS Sports Panel of Experts Review - http://touraust.com/images/stories/pdf/Student/News/icms-sports-school-newsletter-feb-term-2013op.pdfHunting for the Holy Grail in Sport - http://touraust.com/media/latest-news/2-september-2011.html
  • Wests Tigers Rugby League Pty Ltd
    Consumer Business Sales Coordinator
    Wests Tigers Rugby League Pty Ltd Mar 2013 - Aug 2014
    Concord, Nsw
    All consumer business sales related operations including memberships, merchandise, ticketing, and events. Inbound, outbound and face-to-face sales and servicing of members, fans and prospects. Actively searched for new avenues and strategies to maximise consumer sales. Liaising with various stakeholders of the business, including football operations staff, business operations staff, footprint junior leagues, development teams, NRL, members and fans, and other rugby league clubs. Involvement in the initial sales planning and strategy of membership campaign (pre-launch), as well as pricing structure, product tiers and packages. Proficient user in Salesforce.Match day events and partner activations support to deliver best consumer experience.A Night with the Coaches promotion:http://www.weststigers.com.au/news/2014/03/28/a_night_with_wests_tigers_coaches.htmlA Night with the Coaches sold out:http://www.weststigers.com.au/news/2014/05/15/a_night_with_the_coaches_sold_out.htmlA Night with the Coaches guest feedback:http://www.weststigers.com.au/news/2014/06/11/a_night_with_the_coaches.html
  • Rebel Sports
    Sales Assistant (Christmas Role)
    Rebel Sports Oct 2013 - Jan 2014
    Northern Beaches
    Customer service and sales-focused role as first point of contact for customer sporting and fitness needs. Visual merchandising and use of planograms. Managed inventory control and product rotation. Dock and storeroom management; stock rotation and inventory control.
  • Vodafone Australia
    Senior Sales And Service Consultant / Team Supervisor
    Vodafone Australia Oct 2010 - Jun 2013
    Blacktown, Nsw
    Customer service and sales focused role as first point of contact for customer issues, resolution and customer retention. Was involved in day to day administration and operations support for store management including sales, stock auditing, task delegation, people management, staff development and training, banking and cash handling, visual merchandising, and KPI and sales motivation. Proficient user in Siebel and Pronto.
  • Nswrl Western Sydney Community And Game Development
    Volunteer Intern - Project Leader Of Junior League Facility Audits
    Nswrl Western Sydney Community And Game Development Jun 2012 - Oct 2012
    Western Sydney, Nsw
    Internship role that involved project management of a junior league facility audit across 4 junior rugby league districts, liaising with various junior league club officials, liaising with junior league district administrators, visiting junior league facilities for auditing and documentation, collation of documentation for reports. Development duties included assisting clinics, setting up sports events, assisting in development programs, management of children and adults
  • Sydney Fc
    Volunteer Intern - Memberships Assistant
    Sydney Fc Oct 2011 - Jan 2012
    Moore Park, Nsw
    Internship role that involved match-day operations such as data collection, membership enquiries, stadium set up, fan interaction and car park traffic control. Also involved membership operations including handling membership enquiries, cold-calling leads for new members, data collection onto the membership database, organizing membership packages for mail, merchandise auditing and other administration duties as required.
  • Eb Games Australia
    Store Manager
    Eb Games Australia Nov 2005 - Sep 2010
    Various Western Sydney Locations, Nsw
    Customer service and sales focused role which included building customer experience and loyalty resulting in customer retention, handling customer enquiries and first point of contact for customer complaint resolution. Involved in performance coaching, mentoring, training and development of staff across various stores including managers and sales assistants on KPI, sales and customer service standards. Was also involved in day to day administration and operations of store including sales, stock auditing, staff rosters and task delegation, team building and leading, staff recruitment and development, banking and cash handling, meeting and exceeding budgets and personal and store KPI’s.

Joel Saaghy Skills

Leadership Loss Prevention Management Conflict Management Social Media Public Speaking Sports Integrity Training And Development Sales People Development Motivational Speaking Store Management Team Leadership Cold Calling Experience Frontline Management Strategic Planning Strategy Loss Prevention Computer/technical Literacy Nonprofit Organizations Sponsorship Operations Management Retail Management Marketing Event Management Training Time Management Employee Training Change Management Customer Service Motivational Customer Escalation Management Training Delivery Management Project Management Coaching Professional Mentoring Key Performance Indicators Sports Marketing Performance Management Sports Management

Joel Saaghy Education Details

Frequently Asked Questions about Joel Saaghy

What company does Joel Saaghy work for?

Joel Saaghy works for Pcyc Nsw

What is Joel Saaghy's role at the current company?

Joel Saaghy's current role is Open to New Opportunities in Training and Education, Learning and Development, Operations, Account Management, and Strategic Communication.

What is Joel Saaghy's email address?

Joel Saaghy's email address is jo****@****.com.au

What schools did Joel Saaghy attend?

Joel Saaghy attended National Training Masters, National Training Masters, Inspiritive | Nlp Education Australia - Rto 21178, Allen's Training - Rto 90909, Institute Of Applied Psychology, Institute Of Applied Psychology - Rto 70206, International College Of Management Sydney (Icms), Franklyn Scholar - Rto 7134, Franklyn Scholar - Rto 7134.

What are some of Joel Saaghy's interests?

Joel Saaghy has interest in Mentoring And Training Others, Writing, Indoor Football And Swimming, Education, Association Football, Collecting Quotes, Psychology And Human Behavior, Drawing, Rugby League, Movies.

What skills is Joel Saaghy known for?

Joel Saaghy has skills like Leadership, Loss Prevention Management, Conflict Management, Social Media, Public Speaking, Sports, Integrity, Training And Development, Sales, People Development, Motivational Speaking, Store Management.

Who are Joel Saaghy's colleagues?

Joel Saaghy's colleagues are Justine Russell, Francis Elliott-Rudder, Casey Costigan, Chloe Fung, Sienna Stewart, Imogen Cameron, Graham Mclaughlin.

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