Joel Sequeira Email & Phone Number

Al Jahra’, Kuwait

•Welcoming Clients to the ride and being Customer-centric.• Taking Safety measures when the client is on the ride.• Managing the Ride and operating it.• Smooth Running and Cleanliness of all Rides, Attractions, Machines, and Facilities.• Check List Complete (Open, Mid & Close)• Standard Operating Procedures.• Guest Satisfaction & Complaint Handling.• Staff Schedule, Grooming / Hygiene of Facilities and Staff.• Disciplinary Action and Staff Queries, Request, and any issues.• Safety and Security of Guests and Staff.• Inventory and Report Processes and its Submission.• Direct coordination with Technical Team for any Repair / Troubleshooting.• Target Achievement.• Any Other Assigned Task / Project by the direct Report / Management.

Al Başrah, Iraq

•To keep track of the stock and maintain a record level.• Continuous communication with customers in regards to their orders via email/telephone.• Process incoming purchase orders with attention to accuracy.• Instrumental in developing and implementing process rules and guidelines for orders.• Offering complete product knowledge and promotion offers to the customers.• Handling the team of 11 sales staff.• Updating the team members in case of any company procedures.• To supervise & monitor team members on a daily bases by interacting with meetings regarding corporate functions.