• Led the automation of SQL Management queries for BSA (Bank Secrecy Act) managers using Alteryx, resulting inimproved efficiency and accuracy.• Utilized Tableau and Actimize to run reports for Data Analysis members, contributing to enhanced data-driven decision-making processes.• Provided streamlined SQL queries for the Enhanced Due Diligence team, facilitating quicker and more accurate reporting.• Collaborated with BSA members to successfully pass the 2023 Banking Audit, ensuring compliance with regulatory requirements.• Conducted internal audits to identify areas of non-compliance and implemented corrective actions.• Monitored and analyzed security incidents, investigating and responding promptly to security breaches andincidents

• Strengthened client relationships by partnering with lending, insurance, and merchant service specialists.• Provided personalized financial advice and solutions to meet clients' banking needs and financial goals• Acquired, retained, and managed relationships with consumer and business clients• Participated in team meetings and training sessions to stay updated on product knowledge, compliance regulations, and industry trends• Achieved and exceeded sales targets through proactive outreach and relationship-building efforts.

Conducted tours around Tennessee Tech’s campus and visited local high school to highlight TTU’s College of Education