Joel Stone Email and Phone Number
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Digital communications professional, highly experienced in product ownership, website management, content design, analytics and user experience.
Financial Ombudsman Service
View- Website:
- financial-ombudsman.org.uk
- Employees:
- 2611
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Digital Engagement AdviserFinancial Ombudsman Service Oct 2019 - Present
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Digital Products OfficerDogs Trust Aug 2019 - Oct 2019London, United Kingdom -
Digital Communications OfficerOfgem Jul 2016 - Sep 2018• Managed the website publication processes in an organisation with a high public profile, large publication volume and consumer-first agenda• Reviewed and approved publications, ensuring that content follows style guidelines and web best practices for SEO and accessibility• Delivered Content Management System (Drupal) and e-newsletter production (Dotmailer) training, and supported over 100 CMS users • Produced reports, analysis and user insights using Google Analytics, HotJar and VWO • Supported internal comms with intranet management (SharePoint), events, editorial and multimedia production • Audited and optimised content to improve user experience• Managed Ofgem’s support and hosting agency, created spec documents for development• Wrote test plans and conducted User Acceptance testing through to live deployment, created automated test suites using Selenium• Produced video, audio, graphics and photography for priority campaigns. -
Web OfficerImperial College London Oct 2015 - Jul 2016London, United KingdomI assisted in the build of online MBA courses using a bespoke CMS and storyboards. This required working to a very tight deadline with concise accuracy while trouble spotting and ensuring consistency.I acted as the Department Web and Digital Officer (Estates) for the migration of web content to a new CMS (T4) and design. I planed the new site structure, wrote and produced new content and repurposed existing content within the set style and tone for different audiences. -
English Language TeacherBournemouth And Poole College Jun 2015 - Jul 2015I was responsible for planning and teaching lessons based around weekly themes for young people aged between 13 and 21 who were visiting and studying in the UK for the summer.I used a mixture of teaching and learning methods from discussions, presentations and reviews to songs and role plays for students at an intermediate level. -
English Language TeacherBoston Campus Feb 2014 - Mar 2015Seoul, KoreaIn a private language school I taught kindergarten and elementary students (4-13 year olds) English lessons ranging from introductory phonics and writing to more advanced essays and literature reviews. I was required to work closely with Korean staff and teachers to provide regular lesson plans and student reports. I took responsibility for the level testing of new students and students changing classes. This position has given me great experience in working internationally and communicating with different people in different settings.
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Digital Communications AssistantBournemouth University Sep 2013 - Feb 2014Bournemouth, United KingdomIn this role I assisted the Digital Communications team with the maintenance of BU’s website and in the delivery new content and campaigns on internal and external online channels.I was responsible for editing and writing content, sourcing and creating images as well as building microsites for academic groups and events. -
Case HandlerBarclays Nov 2012 - Jan 2013PooleThis temporary position involved investigating and resolving the complaints of customers and Claims Management Companies that were claiming the mis-sale of Personal Protection Insurance. The role required basic training in financial services and knowledge of national rules and procedures while ensuring that customers were satisfied. -
Web Content EditorBournemouth University Dec 2011 - Sep 2012I assisted in the development of a new website and CMS (Content Management System) for the University. I was responsible for proactively sourcing and developing content for two sections of the website which involved working closely with marketing managers, content owners, copywriters and designers.The role also included maintenance and performing content updates for the working website, such as- editing and writing content, sourcing and creating images as well as building microsites for academic groups and events. I was also responsible for the development of digital processes, advising on suitable opportunities and appropriate technologies, contributing to Social Media and general campaigns and events.I became the Digital Team specialist for Search Engine Optimisation where I received training and gained a wealth of knowledge in SEO, Social Media and good publishing practice. In this role I gave department presentations and demonstrations as well as one to one training.
Joel Stone Skills
Joel Stone Education Details
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Bournemouth And Poole CollegeDistinction
Frequently Asked Questions about Joel Stone
What company does Joel Stone work for?
Joel Stone works for Financial Ombudsman Service
What is Joel Stone's role at the current company?
Joel Stone's current role is Experienced digital communications professional.
What is Joel Stone's email address?
Joel Stone's email address is jo****@****.org.uk
What is Joel Stone's direct phone number?
Joel Stone's direct phone number is +44 20 7901*****
What schools did Joel Stone attend?
Joel Stone attended University Of Sussex, Bournemouth And Poole College.
What are some of Joel Stone's interests?
Joel Stone has interest in Children.
What skills is Joel Stone known for?
Joel Stone has skills like Digital Media, Blogging, Press Releases, Animation, Websites, Cms, Social Networking, Wordpress, Podcasting, Journalism, Film Production, Audio Editing.
Who are Joel Stone's colleagues?
Joel Stone's colleagues are Nona Suomy, Andrew Theobald, Marcus Brissenden, Sophie Wall, Elis Cela, Natalie Stapleton, Stephen Curley.
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