Joel Sutherland Email & Phone Number

Cambridge, England, United Kingdom

Cambridge, England, United Kingdom

Responsible for the management and delivery of successful IT projects. At Cambridge Consultants I led a range of critical projects, including:- ITSM Deployment: Implementing a new service desk platform and robust IT Service Management processes with a focus on ITIL- HRIS Upgrades: Enhancing our human resources information systems for better efficiency and scaleability- Exchange Online Migration: Seamlessly transitioning and modernising our email system- Legacy System… Show more Responsible for the management and delivery of successful IT projects. At Cambridge Consultants I led a range of critical projects, including:- ITSM Deployment: Implementing a new service desk platform and robust IT Service Management processes with a focus on ITIL- HRIS Upgrades: Enhancing our human resources information systems for better efficiency and scaleability- Exchange Online Migration: Seamlessly transitioning and modernising our email system- Legacy System Replacements with COTS Solutions: Strategically replacing outdated systems with cutting-edge COTS solutionsI also played a pivotal role in shaping our project management practices: - Project Management Processes: I helped establish structured project processes within our IT department, ensuring consistency and efficiency across the project lifecycle- Championing Change: Advocate for positive change departmentally and across the organisation, driving innovation and improvement for our tools and processesMy leadership extended beyond the office walls:- Speaker at Microsoft Ignite: Sharing insights and best practices with industry peers- Company Awards: Recognised for outstanding contributions to project success.- Certifications: During my time at Cambridge Consultants I enhanced my knowledge and gained certification in project management, business analysis, and requirements engineering. Show less

Cambridge

Hybrid role with responsibilities across project management, business analysis and technical implementation.- Microsoft 365 Implementation: Responsible for implementing and transitioning to the Microsoft 365 platform- Microsoft Teams Administration: Management of the Microsoft Teams service- Training: Provided end-user training on IT platforms- IBM ELM and DOORS Administration: Management of a distributed ELM implementation across multiple servers- Additional experience… Show more Hybrid role with responsibilities across project management, business analysis and technical implementation.- Microsoft 365 Implementation: Responsible for implementing and transitioning to the Microsoft 365 platform- Microsoft Teams Administration: Management of the Microsoft Teams service- Training: Provided end-user training on IT platforms- IBM ELM and DOORS Administration: Management of a distributed ELM implementation across multiple servers- Additional experience with PowerShell, Windows Server, WebSphere, DB2, Rational Publishing Engine and AvePoint Cloud Governance Show less

Cambridge, United Kingdom

Cambridge, United Kingdom

Cambridge, United Kingdom

SAP and Salesforce Key User for the UK and Ireland. Part of a team providing support to patients and hospitals. Key responsibilities included testing and assisting with the implementation of new customer relationship management and operational systems within the UK, creating and evaluating reports on patient and product data, providing direct support for patients and hospitals with technical problems, the administration of medical devices and providing training within the UK and abroad.

Master’S Degree, Information And Communication Technology, Distinction

Final Project: Improving Audio Quality in Computer Games Using Unity

Bachelor Of Science (Bsc) With Honours, Audio And Music Technology, 2:1

Final Project: An Investigation and Comparison of Popular and Experimental Recording Techniques