Worked as a Support Analyst for rendering services to my client -Abbott Laboratories uses Applications developed in IBMCognos Reporting tool.│Worked as a Cognos Administrator for validated systems forthe Abbott Vascular Division.•Corrected report failures by making appropriate changes inthe parameters and rechecked the report to obtain desiredresults.•Performed regular maintenance activities and applicationperformance analysis to ensure the smooth operation ofapplication.•Consulted with client's business, build and test teampersonnel to clarify Cognos reports intent, identify issues andsuggest solutions.•Compiled and wrote SLC documentation for new CognosReports development and subsequent revisions, includingcomments so that it's comprehensible.•Providing ad-hoc data to the client personnel directly fromthe database by using custom database queries.•Conducted business meetings to relay general informationand help them understand the trend which was observed in aquarter for the applications.