Joel Webb, Ms Email & Phone Number

Fort Smith, Ar, Us

Fort Smith, Arkansas Area

• Develop and recommend strategic direction for information technology functions, gauging and anticipating the diverse needs of internal and external stakeholders, monitoring trends and innovations in the industry to meet those needs. • Responsible for developing, strengthening, and maintaining collaborations, for acquiring, integration, and sharing of data among a diverse set of internal and external stakeholders to advance the organization's mission. • Maintain the integrity and strategic development of the organization’s information infrastructure, and the systems infrastructure for mission-critical functions. Responsible for the quality of, and customer satisfaction with, information and services delivered. • Ensure the security of IT systems and ensures operations adhere to applicable laws and accreditation standards.• Ensure high-quality IT data quality and security, risk management, disaster recovery and business continuity planning processes are in place and receive a regular review for currency and adequacy.• Support development of scientific research projects, including writing portions or entire grant applications.• Provide diligent evaluation and careful budgetary management, including budget preparation, analysis and complex issue resolution.• Develop and organize technology talent that is structured to deliver services across the organization efficiently. • Approve, prioritize, and control IT project demands.• Foster and sustain a culture of quality among the team members.• Advise executive leadership related to processes, policy development, quality control, and strategic initiatives.• Seek input and feedback from team members to improve individual work activities.

Van Buren, Ar

Van Buren, Ar

• Lead infrastructure, database, application development, and security teams which provide support to all data center, critical systems, networking, and phone operations at on-site and off-site data centers, and providing 24/7 service.• Motivate, develop and train staff to have the capabilities and abilities to execute at a high level of performance, timeliness, efficiency, effectiveness, and professionalism.• Anticipate and understand implications of latest technologies to advise company leadership on strategy and change; integrate technologies into products and programs.• Advance the enterprise-wide data roadmap; through new and existing solutions, manage controls to guarantee high levels of data quality and integrity.• Ensure investments in technology are appropriate to developments in the industry and produce satisfactory returns; adjust architecture to support changing business directions.• Facilitate communication between staff, management, vendors, and other resources within and outside of the organization to provide new capabilities to the business. • Drive the evaluation, deployment, and management of emerging infrastructure technology solutions to deliver automated, scalable, and reliable outcomes.• Deploy and manage critical enterprise-wide software applications.• Ingest and optimize data from multiple internal and external sources, enhance the processes around data management and process logic, and improve data quality and availability.• Analyze performance of Service Desk activities and document resolutions, identify problem areas, devise and deliver solutions to enhance quality of service and to prevent future problems.• Implement selected ITIL processes, including Incident Management, Problem Management and Change Management to meet industry and business needs.• Oversee enforcement of necessary security, SOX and NIST policies and controls.• Train company personnel on safe behaviors and practices to mitigate risk of breach or attack.

Fayetteville, Arkansas

• Designed and implemented a “greenfield” infrastructure environment to meet the needs of the organization. Conducted audits and evaluations of automated systems and existing software applications to determine use, performance, response times, adequacy, quality and available capacities.• Created disaster recovery plan and executed quarterly tests for verification.• Implemented and managed system-wide security to meet government security standards.• Performed forensic investigations for case discovery and case exhibits for court.• Partnered with litigation team to manage identification, preservation, collection, processing, review, analysis, production and presentation of paper documents and electronically stored information for court preparation.

Fort Smith, Ar

• Gathered requirements and created proposals.• Provided design and technical consulting expertise for complex projects to customers, current and future business objectives into technical solutions.• Facilitated design walk-throughs with business owners to validate solutions against requirements and current IT architecture.• Analyzed and provided resolution to various levels of problems and assessing alternatives as appropriate and implementing long-term solutions.• Produced documentation and notifications for changes to systems or fixes to production problems.

Fort Smith, Arkansas

• Oversaw the daily operations of the systems department, including supervising the systems staff, assigning tasks, establishing priorities, and evaluating work performance.• Directed and supervised the development, installation, integration and maintenance of all hardware and software applications and regularly assess their performance.• Administrated the district IT budget and assisted procurement staff with technical purchasing decisions.Provided managerial and technical oversight of the District Court’s automated systems, including case management systems, courtroom automation, financial systems, inventory and procurement systems, video conference and telecommunications systems and local and wide area network systems.• Advised and consulted with the judges and court unit executives on all technical matters and automation needs, to develop short- and long-range goals and strategies for technological improvement and innovation. Provided technical expertise in updating and testing the court’s continuity of operations plan and lead the IT staff in supporting the court’s essential functions in a disaster scenario. Developed and upheld secure systems that meet the technology needs of judges, chambers and clerk’s office staff, the public and to support the mission of the court.• Served as the court’s IT Security Officer; established and maintained security and operating policies and procedures to protect systems and data.• Maintained operational integrity of all courtroom technology systems by performing periodical checks of courtroom equipment to ensure court proceedings are not disrupted.• Established training programs for the attorney and court personnel for the use of courtroom technology equipment and court-based applications. • Completed and maintained all necessary documentation pertaining to procurement, inventory, policies and procedures.

• Installed, configured and maintained server hardware and operating systems software.• Identified hardware and software problems and provided solutions.• Provided installation, maintenance and repair of server systems.• Supported users, helping them one-on-one or remotely through tickets.• Integrated centralized configuration management.• Taught various software and hardware courses including webpage design, Windows, Linux, and MSCE courses.• Designed customized Computer Based Training (CBT) for corporate clients.• Maintained all hardware and software for servers and client computers.

Master Of Science - Ms, Information Technology Management

Bachelor'S Degree, Business Information Systems

Agricultural Business And Management

Activities and Societies: Kappa Sigma