Joel West work email
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Joel West personal email
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Solutions-focused, self-motivated, team-oriented Information Technology Professional with broad-based experience and hands-on skill in Routing, Switching, Unified Communications, Data Center, Desktop, Network Virtualization, Multi-Cloud Design, Remote Desktop, Endpoint Management and Digital Workspace. Other experience includes design, consultation, troubleshooting and training. Proven ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability, improving productivity, and reducing cost.A Few Metrics from 2020-2022:NPS (Net Promoter Score) of 99 on next generation training. NO SLIDES, NO CANNED PRESENTATIONS!! 100% Live Lightboard - 100% Interactive workshops!Partners who participated in sales enablements increased sales from 9-14X!Partners who participated in technical enablements were able to articulate to customers what data center modernization and transitioning to the cloud operational model actually mean."The session was amazing! This is the first time I have seen someone make the clear use case and show a low-risk path for an on-prem customer to begin the migration to cloud. The direct correlation to business objectives was incredible!!" VMC on AWS; DJ - SoftchoiceSkills:Technical Analysis Customer Proposals Cloud Services Problem-SolvingWritten Communication Critical Thinking Decision-MakingTeamwork and Collaboration
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Chief Operations OfficerFlorida CollegeTampa, Fl, Us -
Senior ManagerOmnissa Oct 2024 - PresentMountain View, California, UsHonored and humbled to lead the technical curriculum, delivery/labs & certification team!! -
Staff Technical Learning EngineerBroadcom Software Dec 2023 - Nov 2024Palo Alto, California, UsMy team focuses on developing training content for VCF/Full Stack solutions for customers, partners, sales and support. -
Sr Technical Learning EngineerVmware May 2023 - Dec 2023Palo Alto, Ca, Us -
Partner Solution Consulting EngineerNetbrain Technologies Inc. Jan 2023 - May 2023Burlington, Massachusetts, Us -
Cloud Solutions ArchitectHydra 1303 Jul 2020 - Nov 2022Newark, Delaware, UsWorked directly with VMware partners to re-skill sales engineers to ensure customers are using solutions to the full extent of their capabilitiesEvaluate business objective-to-solution alignment (pre-sales and post-sales)Train OEM partners on how to position and sell VMware solutions to executives using VMware Cloud Foundation, NSX-T Data Center, Horizon and Workspace ONEDesigned and deployed customer Proof of Concept for solution analysisEstimated project Level of EffortParticipated in solution design and validated designs done by othersCollaborated with development and operations teams to develop practical automation solutions and custom modulesDefined cloud architecture for both hybrid and non-hybrid cloud solutionsResearched and understood emerging technologies and end-user needsIdentified and remediated single points of failure and security risksDisplayed sound understanding of standard networking protocols, virtual networks and load balancing -
Professional Instructor; Workspace One Team LeadVmware Jul 2019 - Jul 2020Palo Alto, Ca, UsLead Instructor for Workspace ONE and vRealize Suite coursesWorked directly with engineering teams to ensure the vRealize Suite (vRealize Network Insight in particular) contained modules necessary to align with customer needsHost for global marketing and training initiativesImplemented mentor program for instructorsContinuously evaluated course and lab materials to align with customer needs and solution developmentReviewed course and student records to identify sales opportunities -
Aw Team LeadVmware Aug 2017 - Jul 2019Palo Alto, Ca, UsCoordinate delivery operations, instructor preparation and mentorship for Workspace ONE instructors worldwide. -
Senior Technical InstructorVmware Feb 2017 - Jul 2019Palo Alto, Ca, UsInvolved in all aspects of content creation, lab design and delivery of VMware End User Computing training courses (Horizon and Workspace ONE). -
Contract InstructorVmware Oct 2009 - Feb 2017Palo Alto, Ca, UsCurrently teaching NSX ICM, NSX for Internetwork Experts (FT), NSX Troubleshooting and Operations, NSX Design and Deploy, Horizon 7 ICM, Horizon 7 Troubleshooting and Performance Optimization, vSphere Optimize and Scale, vSphere Fast Track, vSphere ICM. Course author for VMware NSX for Internetworking Experts Fast Track v6.2. -
Ceo, Course ArchitectNature Coast Solutions, Llc Sep 2007 - Feb 2017Acted as VMware Partner Enablement Consultant (Data Center Virtualization and NetworkVirtualization)Analyzed and presented financial standings and cost effectiveness to partners and customers Delivery of Cisco Official Curriculum coursesDelivery of VMware Official Curriculum courses
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Contract InstructorGlobal Knowledge 2007 - Feb 2017Cary, Nc, UsContract Instructor for Global Knowledge currently teaching: CICD, Deploying Cisco Collaboration (my derivative work), DCUCI, Horizon 7 ICM, vSphere ICM. -
Subject Matter Expert - Cisco Collaboration On UcsGlobal Knowledge Jan 2014 - Aug 2015Cary, Nc, UsPrimary responsibilities include: - Assisting in sales calls to analyze customer course requests and develop custom course outlines as needed- Explore, Design and Build the updated lab infrastructure that will be used for delivering Cisco Collaboration 10.X CoursewareSecondary responsibilities include: - Supporting instructor lab issues- Ramping up new instructors -
Senior Staff Consultant - Business Ops SupportVerizon Communications Jun 2003 - Sep 2007Basking Ridge, Nj, UsDelivered Over 50,000 Student Hours of TrainingMaintained 4.89/5.00 Instructor Rating Over 4 yearsDelivery of CCNA, CCNP, CCIP and IPTX Official Curriculum Worked on the Broadband Initiatives Team to Identify and Develop the Skills Needed to Retool the Verizon Communications WorkforceMaintained the Networking Curriculum Cisco Lab for 24x7 Availability Across the Entire Verizon Enterprise (North America and India) for Courses and Testing (240 devices at ~$2M inventory)Developed and delivered the first internal Verizon MPLS course customized to the Verizon MPLS ImplementationDeveloped and delivered custom BGP course for Verizon customer support technicians Developed and delivered internal CISSP certification review Co-Management and Support of 2 Full-time, 1 Contract and 6 Adjunct Instructors -
Lead InstructorCybersmart Technical Training Mar 2001 - Jun 2003Managed 5 InstructorsCompleted Audit of Personnel Records, Reconciling HR Data Initiated Security Course OfferingsTeam Member on Projects completing NT4 to Windows 2000 migrations for school systems (Jacksonville, FL) and Cox Communications (Atlanta, GA)Provided equipment specifications and recommendations for all consulting and training productsProject Lead for PIX Firewall Upgrades at Cox Communications (Atlanta, GA)Delivered CISSP Certification ReviewMaintained 92% Pass Rate at CFCC-Ocala MCSE ProgramDelivered Windows 2000 MCSE/MCSA Tracks, Cisco CCNA/CCNP Courses, and CompTIA CoursesDesigned and Built Cisco training racks at the Jacksonville facility
Joel West Skills
Joel West Education Details
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Georgia State University
Frequently Asked Questions about Joel West
What company does Joel West work for?
Joel West works for Florida College
What is Joel West's role at the current company?
Joel West's current role is Chief Operations Officer.
What is Joel West's email address?
Joel West's email address is joelawest@me.com
What schools did Joel West attend?
Joel West attended Georgia State University.
What skills is Joel West known for?
Joel West has skills like Cisco Technologies, Vmware, Ccna, Virtualization, Networking, Security, Cloud Computing, Firewalls, Unified Communications, Ccnp, Network Security, Bgp.
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