Established 100+ new accounts in one calendar yearLead in sales every month, with the exception of one, over the course of a yearSold more than the rest of the sales associates combined 50% of the timeManaged accounts in San Mateo, Santa Clara, Santa Cruz, and MonterreyCoordinated and scheduled deliveries Collaborated with accounting team to establish new accountsCollected on invoices and paymentsMonitored inventory on and off premiseMaintained strong and positive relations with a heterogeneous group of accountsLanded large accounts such as Raley's, Nob Hill, New Leaf Market, and Bishop's Barber ShopsNegotiated and documented quality objectivesExecuted promotional post offs

Achieved more than a 600% increase in sales in 3.5 yearsOversee the operations of the Tap Room seven days per week, either in person or remotelyMaintain availability to Tap Room staff seven days per week by phone, email, and often in personInterview and hire staffEducate staff on company product and the beer industry overallExecute research regularly on new products and markets to improve businessTrain staff to provide excellent customer serviceMaintained a 4.5 in Yelp reviewsDesign and implement weekly scheduleCreate formal job descriptions and responsibilities for each Tap Room positionFoster strong relationships with neighborhood businessesStrong promotion of brand at every opportunity, both on and off siteEstablish accounts regularly for sales staffIncorporate guest feedback into weekly beer offeringsCreate unique and balanced weekly line up of beer offeringsMaintain beer system weekly, including cooler, beer faucets, and linesPrioritize events that have opportunities for HBC promotion when "off the clock"Foster positive relationships with other company divisionsAssist warehouse manager, packaging crew, and brewing staff with skilled labor tasks regularlyAttend monthly safety meeting to ensure a secure professional environment Program POS to update productPurchase products to maintain Tap Room such as glassware, towels, snacks, etc.Service all area of Tap Room including restrooms and make necessary repairs such as door handles, holes in walls, cooler maintenance, soap and towel dispensers, and plumbingInventory and place weekly order from companyStock products to maintain parCoordinate and lead brewery tours for guests, including regular brewery tours for Bay Area Ale TrailsConsult with clients and implement private, special events for Tap Room (From birthday parties to Meet The Brewers)

Managed a team of 20+ employeesTrained over 20 new hiresDesigned and implemented a Happy Hour that won Best Happy Hour in the Bay Area Guardian, 2011Accounted and was responsible for cash sales exceeding $30,000Nurtured and maintained a regular clientele over spanning the course of ten yearsRetained employment through an ownership changeDelivered bank deposits exceeding $30,000 on a regular basisExecuted hiring and firing Settled disputes between both employees and patronsCollaborated directly with SFPD and assisted on making arrestsEnsured and enforced a safe environment for employees and customersFacilitated large eventsInventoried and purchased productCustomized beverages and created original drink menusIdentified and rectified numerous maintenance issues