Joel Winkelmann Email and Phone Number

Research, design, implementation and maintenance of equipment, services, policies, up-time and health of:• Windows Server hardware and software• Active Directory Design and Optimization• Group Policy Management• Hypervisors (Hyper-V multi-cluster HA architecture)• Database Administration (MS SQL Server)• SharePoint Administration• Email (Microsoft Exchange)• Remote Access (Citrix/Terminal Services)• Security• Storage (Equallogic)• Backups (AppAssure, BackupExec)• System Center 2012 R2 Suite including SCCM, SCOM and SCVMM• Anti-Virus (McAfee, Symantec, SCEP)Research and development of emerging technologies

• Developed and tested procedures for rollout of managed services to new clients on N-Central managed services platform• Designed and implemented Active Directory environments on Server 2003/2008/2008 R2 and SBS 2003/2008 balancing best practices with client needs• Designed and maintained group policies to maximize administrative efficiencies. Performed new and upgrade installations of Exchange 2003, Exchange 2007, and Exchange 2010• Optimization of Exchange performance, Blackberry Enterprise Server performance, and Exchange ActiveSync for Windows Mobile, iPhone, and Android devices• Performed extensive performance tuning of Terminal Server 2003 and 2008• Ensured smooth infrastructure rollout of Microsoft Dynamics GP and SL new installs and upgrades with appropriately configured networks, clients, base server operating systems and SQL Server configurations• Performed ongoing support and optimization of Dynamics GP and SL servers and workstation clients, with focus on AP, AR, GL, PO, inventory management, and order management modules• Developed and implemented disaster recovery and business continuity plans for clients, including the implementation of Double-Take, GFI Mail Archiver, various online backup services, and BackupExec versions 9 through 2010• Leveraged Microsoft Virtual Server and Hyper-V to virtualize client servers resulting in hardware consolidation and energy cost savings• Installed and supported a variety of specialty line-of-business applications for clients• Documented client networks using Visio and LANsurveor. Setup, customization, and maintenance of SonicWall, WatchGuard, and Cisco router-firewalls• Implemented software and hardware VPNs, optimizing VPN and Terminal Services experience for remote users• Managed colocation servers hosting production and backup environments• Implemented and calibrated N-central monitoring and managed services platform for management of managed services clients