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Joel Sequeira is listed as International Customer Service Technician at Gateway Biosciences, based in Mangaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Joel Sequeira.
Joel Sequeira previously worked as VCS Associate at Amazon and Technical Support Specialist at Glowtouch Technologies. Joel Sequeira holds Bachelor Of Engineering, Mechanical Engineering from St Joseph Engineering College, Mangaluru.
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As a skilled Mechanical Engineer with 7 years of combined work experience as Quality Engineer in Automotive Manufacturing Industry and as a Customer Service-focused Technical Support Specialist in IT, E-commerce, and Biomedical sectors, I am dedicated to providing exceptional support and professional customer satisfaction in any environment. I bring solid knowledge of customer quality requirements, a logical approach, quick learning capability, and strong communication skills to my work. As a team player, I thrive in collaborative environments and am committed to continuous learning and growth to make a valuable contribution to any organization.
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India
•Assisted customers by resolving the technical issues they werefacing with their system via phone and internet for the client Restorative Therapies Inc.•Travelled to customer location within Asia-Pacific and Middle east regionfor product installations and for onsite repairs.•Maintained positive relationships with customers & distributors.
Bengaluru, Karnataka, India
•Assisted customers with account inquiries, order status updates and returns in a fast-paced environment.•Maintained knowledge of all products sold on Amazon to ensure accurate responses to customer questions about product features and functionality.
Mangalore Area, India
•Provided Chat and Email support to end users for a fast-paced webhosting firm who had technical questions regarding their Websiteand Email functions.•Troubleshooted Website/Email related issues and provided timely resolution to guarantee customer satisfaction.
Chennai Area, India
•Monitored the production on an assembly line and coordinated theactivities of workers whose job was to inspect the parts to ensurethey meet the standards set out by the company.•Generated data input and output reports on daily basis
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Joel Sequeira works for Gateway Biosciences.
Joel Sequeira is listed as International Customer Service Technician at Gateway Biosciences.
Joel Sequeira is based in Mangaluru, Karnataka, India while working with Gateway Biosciences.
Joel Sequeira has worked for Gateway Biosciences, Amazon, Glowtouch Technologies, and Jbm Group.
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Joel Sequeira holds Bachelor Of Engineering, Mechanical Engineering from St Joseph Engineering College, Mangaluru.
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